Total Rewards Asia Summit 2024 Singapore
human resources online

10 skills workers will need in 2020

There has been no shortage of discussion about the Fourth Industrial Revolution and the impact it will have on the workforce of tomorrow.

As we transition into an age where work will become more technological than industrial, are you making sure that your staff are equipped and prepared for the changes on the horizon?

Guthrie-Jensen Consultants has created an infographic on the forecasted skills that will be necessary for employees to thrive in 2020:

1. What will the 2020 workforce look like?

The Fourth Industrial Revolution revolves around the harnessing potential of new technologies like artificial intelligence, the Internet of Things (IoT), self-driving vehicles, nanotechnology, renewable energy, quantum computing, and biotechnology.

ALSO READDatuk Chua Tee Yong: Some still assume Industry 4.0 is not coming

2. Which skills will be in-demand?

Topping the list of skills that will be needed in 2020 are creative problem-solving and critical thinking, or more specifically, the ability to address issues from different perspectives and produce effective solutions.

Another work skill that will be required in the future is the ability to manage people by empathising and making human connections, a function that robots cannot take over.

Other top skills include judgement and decision-making, communication, negotiation, cognitive flexibility and service orientation.

 ALSO READHow DBS is readying 10,000 staff in Singapore for Smart Nation skillsets

3. Which industries will be big in 2020?

An industry that will experience unprecedented growth is unsurprisingly technology and new media literacy. At the same time, caregiving will remain a top industry sector, along with adaptability and business acumen, and lifelong learning.

ALSO READHow Hong Kong’s finance industry is adapting to a changing workforce

4. Which jobs will be in-demand in 2020?

As the nature of work becomes more abstract and less physical, the jobs that are expected to take a hit in the in the next five years are in installation and maintenance, construction, creatives and media, manufacturing and production, and office and administrative jobs.

In their place, data analyst, medical technician, sales and marketing, customer service representative, management analyst, software developer and computer programmer, veterinarian, product designer, teacher and accountant jobs will be in strong demand.

ALSO READSurvey reveals Malaysians expected to seek jobs beyond retirement

Lead photo and all other images / Guthrie Jensen

Follow us on Telegram and on Instagram @humanresourcesonline for all the latest HR and manpower news from around the region!

Related topics

Free newsletter

Get the daily lowdown on Asia's top Human Resources stories.

We break down the big and messy topics of the day so you're updated on the most important developments in Asia's Human Resources development – for free.

subscribe now open in new window