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What the future holds for human-machine partnerships



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As emerging technologies continue to impact the workplace, leaders are divided over how this will change training, skills, and the transformation of the workplace.

In Dell Technologies’ new research, Realising 2030: A Divided Vision of the Future, a majority (58%) of the 3,800 leaders surveyed believe that automated systems will free-up time for them, while 42% disagree with the thought.

Including views from across 17 countries, including Singapore, Japan, India, ANZ and China, the research found close to half (48%) believe they’ll have more job satisfaction by offloading the tasks they do not like to machines, while 56% believe technology will enable more collaboration and productivity.

On the flipside, more than half (52%) of leaders opine that job satisfaction will not increase upon offloading certain tasks to intelligent machines. Further, only one in four currently believe that they are leading the way by ingraining digital in everything they do.

ALSO READ: Otis’ new digital ecosystem to benefit over 31,000 staff globally

The quantitative research conducted by Vanson Bourne forecasted that by 2030, emerging technologies will forge human partnerships with machines that are richer and more immersive than ever before – a thought agreed upon by most of the leaders in the region, wherein 80% of respondents expect humans and machines will work as integrated teams within their organisation inside of five years.

However, before this can happen, most (90%) decision makers agree that gaining employee buy-in is vital; 88% also believe accelerating transformation involves aligning compensation, training, and KPIs to the digital goals.

Jeremy Burton, chief marketing officer, Dell Technologies, commented: “There tends to be two extreme perspectives about the future: the anxiety-driven issue of human obsolescence or the optimistic view that technology will solve our greatest social problems.

“These differing viewpoints could make it difficult for organisations to prepare for a future that’s in flux and would certainly hamper leaders’ efforts to push through necessary change.”

Beset by barriers

In line with the comment on businesses not moving fast enough, the research uncovered the following main barriers to becoming a successful digital business in 2030 and beyond in APJ:

  • Lack of a digital vision and strategy: 66%
  • Lack of workforce readiness: 63%
  • Technology constraints: 50%
  • Time and money constraints: 37%
  • Law and regulations: 20%

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