What information do we collect from you?
We may collect Data from you including your name, job title, company, address, telephone and mobile numbers, e-mail address, country of residence, gender as well as any information about you that is associated with, or linked to, any other Data that helps us to provide you with a more personal and relevant experience.
If you provide Lighthouse with your Data, it will help us to deliver to you the news, products or services, which you have requested. You can choose not to provide us with certain information, but this may stop you from gaining access to a service or limit the features that you can use on our websites. We will collect your contact information and we will note your interests so as to provide you with a better service and enrich your experience when you visit our websites.
How does Lighthouse collect your information?
We collect Data from you when you register on any of our websites or when you choose to use the various services we provide. We also collect other types of Data which may be considered personal that you provide to us voluntarily when, for instance, you make a purchase or respond to surveys and questionnaires, competitions, forums, social networking activities or other offers.
How will Lighthouse use your information?
We will use your information for the following purposes:
- to provide you with the products and services you have requested and to communicate with you about those products and services;
- to deliver the daily operation of the content, services and products provided to you;
- to design services or products for customers’ use;
- with your consent we will let you know about any products or services which Lighthouse believes may be of interest to you; you will always be able to unsubscribe or opt-out of receiving these messages.
- with your consent, we will work with our business partners who will send you marketing messages that we have selected (because we think you’ll find them interesting) including, but not limited to, Business Solutions, Education & Training, Events, Finance & Investment, Media & Marketing, Subscriptions, Surveys & Research. You will always be able to unsubscribe or opt-out at any time. These business arrangements help us to save you money and allow us to provide some of our services for free.
- to invite you to share your opinions and comments;
- to conduct a survey and/or market research.
- we may also be required to disclose your Data to authorities who can request this information by law that is binding on Lighthouse, for instance, for the prevention and detection of crime, the capture or prosecution of offenders and the assessment or collection of tax or duty
- purposes relating to the above.
Do we share your information with other companies?
We may share your Data with our third-party suppliers who need to process your data in order to fulfil your request, such as to charge your credit card (if authorised by you), fill your order, and deliver electronic newsletters and promotional messages. But they are required, under a contract with severe penalties, not to use your Data other than to provide the services we request of them. Before we select our processing suppliers, whether within Singapore or elsewhere, they must satisfy us that they match our stringent processes to ensure the security of your data, whilst it is in their care. We regularly monitor them to ensure consistency of service and security.
In addition, if you choose to receive certain content we make available or participate in any of our conferences or events, we may share your Data with the co-organizers and partners, content providers and related vendors in connection with such content and programs. We may also share your Data with our parent company and affiliates for internal business purposes. You understand that the level of data protection in countries outside of Singapore may not be equal to the level of data protection under the Personal Data Protection Act of Singapore and that Lighthouse will take appropriate measures to ensure an adequate level of protection is provided when transferring data internationally. You expressly consent to the disclosure of your Data with our third-party service providers for the purposes of providing these services to you.
How do we keep your Data safe?
Wherever your Data is processed, Lighthouse will take the utmost care in keeping your data secure. We use a variety of industry-standard security technologies and procedures to help protect your Data from unauthorised access or disclosure. We store data behind a firewall, which is a barrier designed to prevent outsiders from accessing our servers. Even though Lighthouse takes significant steps to ensure that your Data is not intercepted, accessed, used or disclosed by unauthorised persons, you should know that we cannot eliminate security risks entirely particularly where the internet is concerned. Rest assured, we take particular care with regard to the protection of your Data.
How long do we keep your Data?
Your Data will only be retained by Lighthouse for as long as is legitimately necessary for the continuation of our offering to you, or as prescribed by appropriate legislation.
How can you change your mind about receiving our marketing messages?
We will always offer you choices about receiving marketing messages from us or our trusted business partners. When you register on this or any other of our websites, or respond to one of our communications or offers, we will ask for your consent of whether you want to receive future marketing messages from us. You can always unsubscribe to any of our emails by clicking on the unsubscribe link provided at the bottom of each communication we send you, or email us anytime at: [email protected].
Social plugins are buttons, boxes, and stories (such as the Like button) that websites can use to present relevant content to you and create more social and personal experiences for you. While you view these buttons, boxes, and stories on other sites, the content comes directly from the social plugin owner.
We work with trusted third parties, social networks and with application developers who specialise in social media so we can connect to your social networks. These companies operate third-party websites. We provide third parties and business partners with access to our sites so that we can generate interest in our products and services among members of your social networks. This also allows you to share product and service with friends in your social networks.
We cannot control how your Data is collected, stored, used or shared by third-party social media websites or to whom the data is disclosed. Please be sure to review their Privacy Policies, Cookie Policies, and their Terms and Conditions to make sure you understand the information they are sharing. If you have questions you should contact that website to check your privacy settings and the rules that govern your ability to opt-out. Lighthouse is not responsible for how these third parties may use information collected from or about you.
Cookies and associated technologies
When we talk about cookies and tracking technology on our websites, we refer to:
- Flash Cookies
- Web Beacons
- Log files
- Other tracking technologies
The categories of cookies we use are as follows:
Category 1: Strictly necessary cookies. These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you've asked for (such as access to secure areas) can't be provided. These cookies don't gather information about you that can be used for marketing or remembering where you've been on the internet.
Category 2: Performance cookies. These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don't gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how our website works. These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.
Category 3: Functionality cookies. These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. For instance, they can be used to remember log-in details, changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for such as watching a video or commenting on a blog. These cookies may be used to ensure that all our services and communications are relevant to you. The information these cookies collect cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.
Category 4: Targeting cookies or advertising cookies. These cookies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations such as advertisers. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies can track your visits to other websites, they don't usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.
Managing your Cookies
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plugins, or settings.
We may collect information about your computer and your visits to this site such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information to improve the website’s usability and for other marketing purposes.
We work directly with a number of technology partners to maintain and support our website, such as Google Marketing Platform, to allow tracking technologies and remarketing services on the Site and our mobile application through the use of first-party cookies and third-party cookies, to analyse and track users’ use of the Site and our mobile application, measure the effectiveness of our online marketing campaigns, determine the popularity of certain content, and better understand online activity. We may use the personal information we have about you to provide anonymous and statistical data to third-party regarding the use of our websites, services, applications and tools. We do not share personally identifiable information with third-party partners and customers for measurement and analytics services.