What does the increasing use and sophistication in the HR technology space mean for HR leaders? Shelley Perkins, vice-president HR, Asia Pacific, FRHI Hotels & Resorts, finds out.

Predicting the future of HR is an exciting and perplexing concept, with many predicting technology will provide the death knell of the HR function. I see the increasing use and sophistication in the HR technology space as an opportunity for HR to focus on culture, talent and strategy.

Systems and technology will enable HR to remain relevant in way that adds value to the connection and collaboration of the workforce.

We will be efficient in ways that no one notices (but we must be sure to inform), but needs.

Digital capability and expertise will be the norm for the HR professional. HR will be skilled at knowing how the use of technology impacts people’s habits and behaviours.

HR will excel through greater insights into the psychology of the workforce, and will be the architects of relevant and value-adding structures which can flex when the situation needs it. We can build a more nimble workforce in comparison with the rigid structures we have today.

There is talk of the “uberisation” of work, the concept of the just-in-time workforce, which provides people the ability to work when it suits them, moving away from the restrictive Monday to Friday, nine to five tradition. In our around-the-clock industry, this will be intriguing.

Image: Provided

The June 2016 issue of Human Resources magazine is a special edition, bringing you interviews with 32 HR leaders, with their predictions on the future of HR.

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