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How corporate training is evolving to cater to Gen Z staff


As Gen Z (those born after 1995) enter the workforce, organisations are beginning to step up their game with the latest tools and technologies to engage these digital natives. One area in which practices have been modified to cater to the generation is in corporate training.

According to a new report by Kahoot!, to cater to this new generation, 48% of the close to 400 business users of Kahoot! surveyed said training practices have been modified to cater to Generation Z.

Three key ways corporate trainers are changing their training practices are:

  • To provide more interactive, hands-on training
  • Gamifying training
  • Increasing usage of mobile devices.

This is in line with the kind of tools Gen Z employees prefer in the workplace for training. In the survey of close to 400 business users of Kahoot!, 62% of trainers have observed that Gen Z employees prefer using mobile apps. About half (48%) found online tools to be popular with the generation, 39% revealed that training with videos was popular. While 34% picked social media as the preferred training tool of Gen Z staff.

When it comes to non-Gen Z workers, most preferred to be trained using gamification or game-based learning, while 42% wanted to be trained on the job, showing that hands-on learning is important.

When asked about the things they'd like to change about the way they learn, these three things emerged:

  • More hands-on and interactive training
  • Flexibility in training
  • More time allocated for training.

In contrast, traditional in-class training methods remain overwhelmingly popular among trainers with 81% still delivering training in a classroom/meeting room together with learners.

The Kahoot! report also revealed trainers have been developing more sophisticated ways of measuring learning outcomes, with a total of 72% saying they measure either by using reports and analytics, through a learning management system. That said, it still lags when compared to the percentage of trainers that use information measurement methods (85%), such as conducting surveys or informal discussions.

Åsmund Furuseth, co-founder and CEO, Kahoot!, said: "As millions of these digital natives will steadily enter the workforce in the coming years, it will be important for employers and trainers to not only attract the best of talent but also to train and inspire them through more interactive, and mobile-first methods."

Infographic /Kahoot! Photo / 123RF

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