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Certis opens new building at Commonwealth, focuses on ops-tech outsourcing

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Certis, a security services organisation, yesterday opened the Certis Commonwealth building in the presence of Minister for Finance, Heng Swee Keat.

According to a media release, the new building will serve as a Living Lab where new technology is operationalised in a “live” environment.

It is also where Certis fuses best practices into the design of technology solutions at a single command and control centre – the Integrated Operations Centre (IOC). At the IOC, data is gathered through IoT sensors and other devices, and data analytics tools raise the level of situational awareness so that better decisions can be made in a more timely manner.

In addition, Certis Commonwealth is built on a “Digital Twin” framework which leverages the convergence of the physical and digital worlds to improve operational efficiency, drive process optimisation, and enhance service excellence.

The building is also home to Certis’ Executive Briefing Centre (EBC). The EBC is an innovation hub specially built to provide customers with a personalised first-hand experience of Certis’ innovative smart hub capabilities, integrated operations, technology processes, and the scalable solutions that they can adopt.

Transforming to an ops-tech outsourcing partner

Apart from the opening of the Certis Commonwealth building, Certis also announced its transformation from a physical guarding services provider, to a unique specialist (operations-technology) ops-tech outsourcing partner with advanced security and technology at its core.

This announcement comes at the back of a three-year transformation journey where Certis has expanded its industry-leading ops-tech capabilities to deliver Security Plus (Security+) solutions.

Paul Chong, president and group chief executive officer of Certis, said: “The New Certis is about Security+. We combine advanced security, facilities management and customer service into a single holistic service, supported and underpinned by technology.”

Certis now builds and operates bespoke ops-tech solutions for a wide range of business needs that require deep integration of process design, security, manpower, technology and facilities management. Some of these solutions have been successfully implemented across major retail malls, healthcare institutions and transport hubs.

Certis’ transformation journey included the following:

  • Embedding design thinking in its DNA
  • Building in-house technology and systems integration expertise
  • Expanding facilities management (FM) Integrated concierge and customer service into operations

A refreshed visual identity

Apart from that, Certis has also refreshed its visual identity with a modern logo that emphasises its on-going evolution to an advanced integrated security services provider.

In the new logo, the unique device design known as ‘fletches’, is inspired by the finshaped aerodynamic stabilisation device attached to arrows. These fletches embody Certis’ steadfast commitment to lead businesses to achieve successful outcomes through its tech-enabled advanced integrated capabilities.

The new brand identity will be progressively rolled out to all Certis products, communications and experiences.

Photo / Provided



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