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By creating value for employees and serving the communities around them, KLN is shaping a resilient workforce and fostering a culture of collaboration, recognition, and purpose that extends beyond the workplace.
This article is brought to you by KLN.
KLN Logistics Group (KLN) believes that its people and sustainability are twin engines driving the organisation’s long-term success.
“We are not only integrating people strategies into the core of business operations by creating value for our employees, but also caring for our environment and serving our community by leveraging our talents, resources, and networks,” emphasises Ivy Wong, Group Director of Human Resources & Administration, KLN (pictured below).
This belief was reaffirmed when KLN clinched multiple accolades at the HR Excellence Awards 2025 in Hong Kong, recognising its unwavering dedication to people-oriented innovation and strategic HR transformation.
“The recognition validates our efforts in fostering a culture of collaboration, inclusion, and continuous improvement across key areas such as talent acquisition, total rewards, training & development, and volunteerism,” adds Wong.
“These honours reinforce our position as an employer of choice in the logistics industry and energise our teams to keep driving impactful initiatives that align with our business goals and ESG values.”
Empowering talent to thrive and grow
KLN’s HR strategy is anchored in fostering a thriving, engaged workplace where employees feel secure, motivated, and empowered to grow. From recruitment to recognition, every initiative is designed to support the sustainable development of both employees and the organisation.
The ‘Connecting You to Your Future at KLN – 3 Steps Onboarding Programme’ offers a structured, caring, and welcoming onboarding experience for new hires, helping them to adapt smoothly to KLN’s culture and way of working. Diversity is also a key focus, with KLN partnering with educational institutions, government departments, and recruitment fair organisers to attract talent from varied backgrounds, religious beliefs, and ethnicities.
Post-onboarding, KLN offers a full spectrum of learning and talent management programmes to support the continuous growth of employees at every career stage. Programmes like ‘Leadership Excellence Acceleration Development Programme (LEAD)’ and ‘IL High-Potentials Programme (HIPO)’ are tailored to accelerate leadership competencies and identify future-ready leaders through psychometric assessments, mentorship, and hands-on development.
To further boost engagement, KLN has implemented a comprehensive total rewards strategy. Beyond the holistic salary and benefits package, the ‘Non-financial Target Programme Award (NTPA)’ encourages cross-functional collaboration and operational innovation through a project-based team competition. Impactful projects are recognised, ensuring contributions are acknowledged and valued. Winning teams are recognised with monetary rewards and showcased during departmental meetings, reinforcing a culture of excellence and peer-to-peer learning.
Scaling impact through community care
KLN’s ‘WE KARE - Community Care’ initiatives reflect its strong commitment to social responsibility. Flagship programmes such as ‘Be a Volunteer Hairdresser – Serve the Elder Day’ and the ‘Diversity Marketplace’ engage employees in meaningful service while fostering intergenerational connection and cultural awareness.
KLN also organises regular community activities in collaboration with social partners, including UNICEF WONDERUN, Green Power Hike, Standard Chartered Hong Kong Marathon, and more. In 2024 alone, KLN volunteers dedicated over 450 hours across over 10 community organisations.
Leadership that inspires
Leadership plays a pivotal role in driving HR innovation and employee engagement at KLN. Senior management prioritises continuous training, actively participates in diverse employee initiatives, and champions digitalisation to enhance skills and streamline processes – demonstrating a strong commitment to a people-oriented culture.
“Our management invests in employee resources, promoting teamwork, and upholding integrity,” says Wong. “They align HR innovations with corporate goals, empowering employees through transparent communication and robust recognition programmes.”
Going forward, KLN will continue prioritising talent acquisition, employee wellbeing, diversity initiatives, total rewards, and professional development, while strengthening cross-regional collaboration and integrating ESG goals into every facet of HR strategy.
“By cultivating a resilient, diverse, and people-oriented workforce, we position KLN as a frontrunner in HR excellence, while empowering our workforce to thrive in a dynamic, purpose-driven environment,” concludes Wong.
Photos / KLN
Read more interviews on why organisations have won trophies for their HR practices – head over to our Behind the Win section!
Want to be part of the celebration next year? If you’re ready to showcase your achievements and join the ranks of our winners, we’d love to hear from you! Reach out to Gloria Yam to learn how you can enter the awards and stand a chance to win.
Are you a respected industry leader? We’re also inviting senior HR professionals to join our esteemed panel of judges. If you’re passionate about recognising excellence and shaping the future of the industry, contact Selina Kwok to explore judging opportunities.
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