Children aged between 18 months and 17 years will have access to counselling and mental health services at no additional cost, as part of the company's extended EAP.
Amazon Singapore announced on Wednesday (29 November 2023), that it has extended its employee assistance programme (EAP) to include a programme for pediatric care, enabling employees’ children aged between 18 months and 17 years to have access to counselling and mental health services at no additional cost.
As part of this new pediatric mental health service, employees will have direct access to personalised and confidential care for their children from a licensed provider in 24 hours or less. According to the company, the free, virtual programme is designed to help families navigate challenging times by offering short-term counselling or coaching, and practical support for everyday life. The specialised support addresses a wide range of behavioural health needs for children, including Autism Spectrum Disorders, anxiety, depression, cyberbullying, trauma, and more.
The programme complements the existing mental health benefits package of Amazon’s EAP, which includes health care coverage, time-off, and other resources such as life coaching, legal and financial support, and mindfulness resources, in addition to the traditional EAP services such as counselling sessions. The company also offers medical, prescription drug, dental, and vision coverage to all full-time and part-time employees, regardless of their level, tenure, or position.
Commenting on the addition, Dushyant Ajwani, Head of International Benefits, Amazon, said: "At Amazon, the health and wellbeing of our employees and their family members is our highest priority. We are proud to offer all Amazonian parents, direct access to pediatric mental health support for the challenges and conditions their children and teens may experience."
Amazon Singapore launched its EAP back in March 2022, with the intent "to remove barriers and unnecessary stigma around getting help" and ensure its employees and their families feel safe and supported through the range of mental health services, as well as regular dialogue with employees about mental health.