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AI & automation here to stay? Data from Indonesia, Thailand, Malaysia, and Singapore



Uncover and learn about complex HR innovation tools and strategies at Accelerate HR from Thailand's largest employers including Agoda, DKSH, Fonterra, FWD, Kasikornbank, Minor Food, Nissan Motor and more.
Happening in Bangkok on 26-27 November, early-bird tickets are still available.

A new study by PERSOLKELLY and Ipsos compiles responses from 7,277 hiring managers and candidates across Asia Pacific, including Southeast Asian majors Indonesia, Malaysia, Singapore and Thailand, to find overall positive attitudes about the introduction of technology.

We’ve broken down the country-specific trends from the 2019 Q3 APAC Workforce Insights for you to track the report insights better:

Indonesia data on automation and AI

Enthusiasm about technology was highest in Indonesia, where more than four in five respondents said automation and AI will make their job easier (80%), as well as increase efficiency (81%).

Meanwhile, close to half of respondents in Indonesia (46%) said their company is expected to increase investment in automation or artificial intelligence.

Even so, a similar number (43%) admitted that when it comes to making complex decisions, technology will be superior to humans. Interestingly, more than half (53%) said that automation and AI are are too expensive to ever be worth it.

Malaysia data on automation and AI

Just 20% of respondents in Malaysia said that automation is currently available in their company, and an even fewer 7% said that AI is available in their company in some form.

However, respondents remained upbeat on the prospects of such tools, with 73% saying that this will make them more productive and perform their job better.

Concerns, however, came in the form of costs – where more than half (52%) said that automation and AI are are too expensive to ever be worth it.

Singapore data on automation and AI

Among the four countries highlighted here, from Singapore, the fewest respondents (41%) said their company is expected to increase investment in automation or AI.

In fact, just over half said that implementing such technology will improve their company’s bottom line (58%), or even are needed in their company (57%).

Just over one-third (35%) of respondents from Singapore said that they believe automation and AI will eventually take over their job in a few years.

Thailand data on automation and AI

Presently, a significant number of respondents in Thailand, the highest among the four countries we shortlisted, said that automation (23%) and artificial intelligence (15%) are facilities available at their company.

A large number also agreed that using these two tools can make their job easier (77%), as well as will increase their work efficiency (78%).

Even so, 45% admitted that when it comes to making complex decisions, technology will be superior to humans, while an equal number (45%) said technology will eventually take over their job in a few years. Close to half (48%) said that automation and AI are are too expensive to ever be worth it.

Image / PERSOLKELLY 



Uncover and learn about complex HR innovation tools and strategies at Accelerate HR from Thailand's largest employers including Agoda, DKSH, Fonterra, FWD, Kasikornbank, Minor Food, Nissan Motor and more.
Happening in Bangkok on 26-27 November, early-bird tickets are still available.

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