Winning Secrets: ExxonMobil

ExxonMobil took home the following awards at the inaugural HR Excellence Awards 2021, Thailand:

  • Silver for Excellence in Workplace Culture,
  • Gold for Excellence in Learning & Development,
  • Bronze for Excellence in CSR Strategy (ESSO), and
  • Silver for Employer of the Year.

In this interview, Pinyada Asavametha, Thailand Business HR Manager, ExxonMobil, shares the strategy behind this win – and how the company strives to attract the best, most passionate, and most motivated talents, knowing they will be key to drive success.

Q What is your organisation’s winning HR strategy, and what are some milestones you’ve accomplished along this journey?

First and foremost, understanding our business priorities and being able to translate them into talent strategy is one of the enablers to our success. Our talent management strategy utilises integrated processes and systems that enable us to attract, develop and retain highly productive, dedicated, and motivated talents so our premier talents can deliver industry-leading business results.

We strive to attract the best, passionate and motivated talents because they will be the key to driving our success.

We strive to offer a work environment where employees have the opportunity to express their creative talents, learn and adapt to enable excellent business results. Care for employees, partners, and the community is one of our core values.

With our competitive advantage in our diverse but integrated business functions, we are able to offer different job roles that our talents can learn from and gain different experiences within our organisation to grow our business and become part of our future leadership.

Q How has this strategy helped you achieve your HR priorities, and what role has the leadership played in helping make this initiative a reality?

Our strategy is a crucial element to help us frame the critical talent-related action plans we need to enable business results, especially in the fast-moving world. We leverage strongly integrated business footprints in Thailand to differentiate our products and services, develop globally competitive talents that drive future growth, and promote ExxonMobil brand value to become a company of choice.

We can’t ignore that talents are the key enablers to a company’s success and our leaders strongly support the learning, development, and engagement of our talents. With our strong leadership culture, leaders are aimed to inspire & motivate our talents, set clear standards for the team, promote innovation & courage, compete to win, and create clarity & care for everyone.

By each of us leading to win, we harness the collective power of our people to deliver our business results.

Q Unexpected roadblocks are part and parcel of executing any initiative. What were some of the barriers that you and your team experienced while rolling this out, and how did you successfully get past them?

Today, we are living in a world that is under constant disruption, thus our employees need to learn, adapt and grow fast to serve business transformation. We have a competitive advantage in our diverse career opportunities that employees can learn from different fields to upskill and adapt themselves to keep up with the need for new skills given the pace of changes in the business.

In addition, we have a very strong learning system that includes over 5,000 learning courses linked to different skills.

Our talents can tailor the learning courses according to their development plan.  Additionally, people’s learning preferences differ; therefore a wide range of learning options are available such as instructor-led class, virtual classroom, blended-learning, and online courses.

As evidenced by the win, this initiative clearly delivered some amazing results. What was your gameplan for measuring ROI? What are some proud achievements you can share with us on this front?

We deeply desire to inspire employees to continue to learn and grow. We are dedicated to equipping and preparing our talents with innovative learning solutions and developing individual skills throughout rich career journeys in order to be successful in the roles they are growing into.

We are proud to be selected by leading universities in Thailand for our talents to partner and teach the new generation in our business. In addition, we are chosen by many talents from Thailand's leading universities to join and be part of ExxonMobil and this is quite proven evidence of how this has progress been returned.

With a strong development plan in place, we continue to see numbers of our talents supporting and leading the team that supportsthe  ExxonMobil business across different continents our group companies are operating in, for example, in finance, IT, supply chain, procurement, manufacturing support, sales support, HR, and more, while we continue to grow.

With our technology integrating our talent management in a system, we are able to see a number of our employees progressing in different skills proficiencies. Also, when we have new complex roles in our locations, we can also find a strong and timely pipeline of candidates to fill those complex roles, which ultimately, helps our talents to continue to learn and support more challenging roles.

We’re now seeing HR manage portfolios that were previously considered far from their job description. In your view, what are the top three skills and attributes of today’s successful CHRO?

Earning strong business acumen, having strong partnership with our business lines, and the ability to lead & inspire are the top three critical skills in this era for CHRO, in my view. All these qualities will help us to translate business priorities into a talent management strategy that can deliver the business results we are looking for.

We need to be able to incorporate external insights into our plan apart from just what we know today. Most importantly, creating synergy among our team of talent management experts will lead us to the successful execution of strategy to attract, develop, and retain our talents.

Photo / Provided (Pinyada Asavametha, Thailand Business HR Manager, ExxonMobil)

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