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Understanding your remote workers better

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Who controls the remote in a rapidly-changing work relationship? With more and more remote workers holding fort alongside part-time workers, a recent West’s Unified Communications survey of more than 700 employees analysed key trends in remote working to be mindful of.

#1 Who are today’s remote workers?

You can’t put an age on today’s remote worker. Per the survey, more than 90% of Millennials, Gen Xers and Baby Boomers take advantage of their company’s remote work policy.

There are two distinct camps within the active mobile workforce: Those who use all of the remote work time that’s available to them and those who only use some of it. The breakdown of these two groups varies by age, tenure and company policy.

Tenure appears to play a role in whether employees maximise their remote work time. Among employees who’ve been at their company less than six months, two-thirds choose to use all available remote work time. That number drops as tenure increases, with fewer than 40% of employees with five or more years on the job falling into the “all” category.

Finally, the more time a company’s policy allows its employees to work remotely, the more likely they are to take advantage of all the available time. At companies that permit employees to work remotely every day, 81% of employees use all of that time. This figure drops sharply to 43% at companies where employees may only remote work several days a week.

#2 Employees’ top 5 reasons for working remotely

1. Sick child (35%)
2. Transportation issues (34%)
3. To avoid the long commute (30%)
4. Improve productivity (30%)
5. To avoid distractions of working in office (28%)

#3 Top collaboration technologies used by the remote workforce

• Email (76%)
• Phone (74%)
• Instant messaging (31%)
• Video conferencing (30%)
• Web conferencing (28%)
• Audio conferencing (26%)
• Collaboration apps (19%)

Photo / 123RF

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