Before its big move into the new Paya Lebar Quarter 3 in April this year, global commercial real estate services company's Singapore team had been working out of three office locations for over 10 years.
What then spurred the company's decision to move? Speaking to Human Resources Online's Priya Sunil, Moray Armstrong, Managing Director, CBRE Singapore, says: "In the last few years, the business has grown significantly; Singapore has also evolved into a regional hub for CBRE with key APAC accounts managed out of here and frequent visits by senior executives for client meetings and events.
"(Thus), we realised it was time to bring everyone together in a single location."
According to Armstrong, the new Singapore HQ, located at Paya Lebar Quarter 3, is a showcase of what CBRE envisions to be the 'workplace of the future' - one which the team believes will naturally evolve with business growth while supporting the aspirations of its people. To execute this vision, the management engaged CBRE's very own project management and workplace strategies teams, who would know best what their own people needed.
Art mural in meeting rooms
Following that, he adds, the designers can then weave end-user feedback into the design process, ensuring that both the organisation’s business and cultural needs are met. "Leaders' buy-in and endorsement are also critical to prevent last-minute changes and counter-productive work. Hence, it is crucial that the project and change management teams foster a consistent dialogue with all stakeholders – leaders and employees, as well as designers."
Lastly, he affirms that it is not enough to change the design of the physical space; there is a need to change people's behavior too.
By involving employees from day one, they become active participants in the change journey; only when they feel a sense of ownership in the process, are they more likely to embrace the workplace design strategy and guarantee the success of your project.
Photos and captions / provided