Maybank has rolled out a series of employee benefits to provide financial assistance to employees in Singapore who have been affected by the COVID-19-related lockdown in Malaysia.

One of the key benefits introduced is a one-time financial assistance of S$1,400 to be paid to employees who are living in Singapore temporarily, in light of Malaysia’s Movement Control Order (MCO). This will help the employees to defray the cost of accommodation, and other incidental expenses incurred.

Currently, some employees affected by the MCO have chosen to either stay in accommodation provided by the bank, rent their own accommodation, or stay with friends/relatives in Singapore.

Additionally, employees who are serving a 14-day stay-home notice and facing any difficulties in acquiring basic necessities will have an assigned BCP coordinator, who will assist in ordering their food and daily essentials. The bank will then reimburse up to S$200 of the expenses.

Apart from the above, Maybank will also be presenting S$100 thank-you vouchers to each of its sales and service staff, and security personnel, at 18 of its branches, in recognition of their commitment. These vouchers will also be given out to all security guards, property management agents, and cleaners stationed at its office premises.

Wong Keng Fye, Head of Human Capital, Maybank Singapore, said these actions were taken in hopes of addressing the needs of employees during this period, and encouraging them to “continue to give their best at work.”

He added on further steps taken: “In addition, with a view to protect our staff’s wellbeing, Maybank has implemented split-site operations, work-from-home arrangements and staggered working hours as far as possible, and reduced the proximity of physical interactions amongst our staff, including safe distancing in the work and rest areas. Group trainings and events are deferred until further notice.

“We will continue to show support for our employees during this challenging period.”

On the customer front – the bank has launched a set of solutions for Malaysians working in Singapore, such as complimentary remittance services, and the Home Loan Repayment Relief programme.

Photo / 123RF