Malaysia's Prime Minister Tun Dr Mahathir Mohamad has launched a new workplace guideline on 14 May, as shared in a news article on the Prime Minister's Office website. The guideline, named myPortfolio, is a strategic management instrument set in place as part of efforts to enhance the country's service delivery system.
According to Dr Mahathir, it would be a reference point in the preparation of more orderly documents which apply to work processes, procedures, as well as responsibilities at both the individual level and department level.
Dr Mahathir said: "myPortfolio is introduced to let civil servants know what they should do in discharging their duties. In fact, it also spells out the parameters and connection between their job and other officers.
"This will facilitate supervisors in monitoring the work status of each task and to take corrective measures, should there be delays."
It will also ensure public servants do not commit any mistakes in carrying out their jobs, thus potentially increasing the level of productivity in government departments.
As further cited in a separate Bernama news report, Dr Mahathir said the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) too has released a guideline on how a flow chat should be implemented to guide civil servants in carrying out their tasks efficiently.
He said: "Every step in the work process is stated clearly as well as the duration required to get the task done.
"myPortfolio should be understood by all civil servants. Effective communication through discussion, briefing and continuous training will create acceptance and commitment to implement the proposed reforms."
Apart from helping reduce the risks of power abuse and corruption in the sector, the flow chart and myPortfolio also aim to avoid complaints by the public questioning the delays and integrity of civil servants.
Overall, Dr Mahathir believes these would allow for better transparency between the government and the public.
He added: "The business community, for example, requires a service that is more efficient, fast and accurate so that the operation cost becomes lower and competitive, while for the public, they always hope for the government to provide the best service to facilitate all their daily affairs."
Photo / 123RF
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