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Malaysian telecommunications service provider Digi hosted a botathon last week, where employees had a chance to interact with software bots and digital workers.
It was held in collaboration with Automation Anywhere, a robotic process automation (RPA) platform which pioneered the digital workers. These digital workers are human-centric, and able to combine task-oriented, cognitive and analytical abilities in order to automate repetitive activities.
Together with them, technical personnel and Digi employees across the organisation worked on identifying manual processes to automate.
This botathon was one of the various initiatives under Digi’s Innovation 360° efforts to encourage employees to digitally transform. Another initiative under the programme is ‘Digital Day’, a key company-wide event where employees’ jobs for the day are to focus on learning about how digitalisation is transforming the workplace.
On hosting such efforts, Kesavan Sivabalan, Chief Technology Officer, Digi, said: “We believe in building a culture that gives our employees the freedom to explore, innovate and develop, with the aim of fostering an agile digital workforce that can adapt and evolve in our journey towards Industry 4.0.
“The botathon was a fantastic way for our employees to develop new digital skills to automate processes, ultimately increasing operational efficiency and enabling them to build on the commitment to deliver excellence to customers.”
Photo / provided