Deliveroo riders can look forward to equipping themselves with professional development courses in essential service skills, or with associate-level degree programmes like digital marketing.

Deliveroo Singapore announced its intention to upskill 1,000 riders with various training programmes by partnering up with Adept Academy and OpenClassrooms, both of which are online vocational and professional development training providers.

“Riders are at the heart of all that we do, so we regularly engage our riders through various initiatives, including providing upskilling and training opportunities,” said Sarah Tan, General Manager, Deliveroo Singapore.

“We are committed to supporting our riders in their professional and educational development and are delighted that many of our riders have signed up for upskilling and training courses in the past.”

She added: “We constantly ask our riders the skills they want to acquire so that we can identify the right training providers to offer such courses. We hope to encourage more riders to gain new skills through learning so that their potential is unlocked and their dreams can be realised as well.”

With Adept Academy, Deliveroo riders can look forward to equipping themselves with courses like:

  • Essential service skills, a programme to deliver quality service to customers while creating a positive customer experience;
  • Respond to service challenges, a programme to elevate a professional’s emotional intelligence so to resolve unforeseen challenges, and
  • Introduction to electric vehicles, a programme to know about the ins-and-outs of EV and the industry.

The riders can use their SkillsFuture credits for each of these courses.

As for OpenClassrooms, Deliveroo riders—and their families—are given access to more than 700 free online courses that can support them in their pursuit for professional and educational development. The courses range from language, to e-commerce, to business management, to programming and coding.

“Those who embark on a course can study at their own pace with no limit to the number of courses they can take. Upon each course completed, participants will receive a Certificate of Completion that can be used for future job applications,” Deliveroo Singapore shared.

Beyond that, Deliveroo Singapore has also created a scholarship scheme with OpenClassrooms to fund associate-level degree programmes from leading universities – where riders can apply for the six-month long associate-level degree programmes in courses such as web development and digital marketing.

“Upon graduation, Deliveroo scholars will be assigned a dedicated career coach to help them land their dream job in the relevant field,” the organisation said.

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