Deliveroo announced a partnership with Hong Kong’s first virtual insurer, Bowtie, on Monday. Bowtie will offer BowtieGo healthcare membership plans to 6000 Deliveroo riders and their families, starting at zero cost.
All Deliveroo riders and their families will now be able to receive medical benefits designed with three unique healthcare plans – with basic coverage starting at $0.
Supported by Bowtie, the entry-level healthcare programme is free of cost to riders and offers members exclusive rates on unlimited GP (general practice) consultations and Chinese Medicine doctor visits, covering general medicine, acupuncture and bone setting.
For an additional monthly fee, riders can also select an insurance plan which will allow them to access outpatient and dental treatments at discounted rates with the option to also receive a free annual body check.
“Having spoken to our riders and listened to their feedback, we know healthcare matters to them and so it matters to us. We knew it was the right time for us to further our efforts in helping our riders to access more health benefits,” said Brian Lo, general manager for Deliveroo Hong Kong.
The move follows recent efforts to provide riders with free COVID-19 testing, education opportunities and accident and injury insurance coverage, which has been arranged and administered by Marsh since 2018.