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Building a more adaptable workforce: 5 key talent priorities for the Philippines

Building a more adaptable workforce: 5 key talent priorities for the Philippines

Transform Talent 2026 – Philippines brought together HR leaders and professionals to talk about how organisations can strengthen talent pipelines, support career development, and equip employees with the capabilities to navigate an increasingly AI-enabled workplace.

Technological disruption, changing business models, and shifting workforce expectations are continuing to reshape how organisations developed and prepared their people.

At the second annual Transform Talent 2026 – Philippines on 13 October, our speakers and attendees across industries delved into what it would take to build a workforce that could adapt alongside technology, build internal talent pipelines, and rethink the role of HR in an increasingly AI-enabled workplace. From succession planning to career development, what came out top-of-mind was why preparing talent for change required more than traditional training programmes.

Here are five key trends that stood out from the discussions.

Trend #1: Workforce readiness goes beyond training and upskilling

As technological change, evolving business models, and shifting economic conditions reshape the workplace, organisations are increasingly being challenged to reconsider what workforce readiness meant.

The discussions highlighted the importance of strengthening the connection between education, skills development, and employment, while creating pathways for workers to continuously adapt and grow throughout their careers.

Importantly, it was noted, investing in AI, leadership development, and upskilling programmes do not automatically translate into a workforce that was ready for change.

Instead, organisations need to look beyond training participation and competency scores to understand whether employees can apply their skills in unfamiliar situations, exercise sound judgement, and respond effectively to changing business needs. 

In that vein, AI-powered simulations and scenario-based assessments were some of the ways suggested that can help organisations to better understand how employees apply their capabilities in practice, while identifying areas for development and potential leadership gaps.

The broader takeaway was that workforce readiness needs to be assessed through how effectively people can apply what they know, rather than simply what they have been trained to do.

Trend #2: Succession planning is a business responsibility

As critical capabilities and business priorities shifted, succession planning was taking on a broader role beyond identifying potential replacements for leadership positions.

Organisations were being encouraged to look ahead and consider which roles would be critical to future growth, which skills need to be retained, and how talent can be prepared to step into key positions before vacancies arose.

This also calls for a rethink of when employees are considered ready for their next opportunity. Rather than waiting until someone was 100% prepared, organisations could accelerate readiness by giving employees opportunities to stretch themselves, take on new responsibilities and gain exposure to different areas of the business.

Cross-functional projects, business immersion, mobility opportunities and mentorship could also help employees build the experience and capabilities needed for future roles, extending development beyond formal promotion pathways.

Crucially, succession planning was recognised as a business responsibility rather than an HR programme alone. While HR can provide the frameworks and tools, business leaders play an important role in identifying potential, creating development opportunities, and helping employees connect their career aspirations with organisational needs.

For HR, this means working more closely with business leaders to ensure talent pipelines are aligned with future business requirements, rather than simply responding to immediate vacancies.

Trend #3: AI is prompting HR to rethink how work gets done

Moving to the topic of AI, the speakers throughout the day stressed the importance of looking beyond technology adoption to reconsider how everyday work could be redesigned.

One practical example came from an organisation that had moved beyond waiting for enterprise-wide AI strategies or large technology investments, instead focusing on improving its own HR workflows. The approach began with identifying repetitive processes that could be automated thoughtfully, allowing HR teams to redirect their capacity towards work requiring judgement, empathy and human connection.

A useful distinction was also drawn between deterministic and probabilistic work. Repetitive, rules-based processes could often be automated with greater confidence. However, areas such as employee relations, coaching, complex decision-making and policy interpretation continued to require human expertise and nuance.

This distinction offers HR teams a practical starting point for assessing where AI could add value and where human involvement remains essential.

Another case study explored how organisations could develop internal AI tools to address recurring HR challenges, rather than waiting for vendors, IT roadmaps or enterprise-wide technology projects. Applications included interview scorecards, job design tools, and competency-based assessment frameworks.

The emphasis was not simply on adopting more technology, but on making HR decisions more intentional, consistent, and evidence-based.

While hiring, talent assessment, and job design have traditionally relied heavily on experience and individual judgement, AI presents opportunities to introduce greater structure and transparency into these processes.

The underlying message was clear: the goal was not to replace human judgement, but to support it with stronger evidence. This also pointed to an opportunity for HR teams to take a more proactive role in AI adoption, identifying recurring operational challenges and experimenting with targeted solutions that could improve the consistency and quality of people decisions.

Trend #4: Career development is an everyday leadership responsibility

As organisations look to build stronger talent pipelines and retain critical capabilities, career development is increasingly seen as a shared responsibility between HR, managers and employees. This calls for a shift away from the traditional view that career development sits primarily with HR. While HR provides the frameworks, tools and learning opportunities, managers play an equally important role through honest, ongoing conversations about employees' growth, aspirations and future possibilities.

Supporting career development is therefore becoming an increasingly important leadership competency. It also means looking beyond traditional approaches to professional development. Learning is not limited to courses and certifications; mentoring, stretch assignments, cross-functional exposure, project leadership and on-the-job experiences can all create meaningful opportunities for employees to grow.

Importantly, career conversations need to be grounded in honesty. Not every organisation can offer immediate promotions or unlimited advancement opportunities. However, employees are more likely to remain engaged when they understand what opportunities are available, which capabilities they need to develop and how their growth is being supported.

This places greater emphasis on managers understanding individual aspirations and helping employees navigate realistic development pathways.

For HR, the priority is to make career development a more consistent part of the employee experience, rather than an activity reserved for performance reviews or formal talent programmes.

Trend #5: Human capabilities are becoming just as important as technical expertise

While industry knowledge and technical expertise remain important, bridging the job-readiness gap between education and employment also requires a broader set of capabilities.

Resilience is one such quality. Employees need to be able to manage pressure, navigate ambiguity and remain adaptable as workplace demands change.

Other important capabilities include customer understanding, problem-solving, communication and continuous learning. These enable employees to apply their technical knowledge effectively, work with others and respond to situations where there may not be a clear-cut answer.

This is particularly relevant in an AI-enabled economy, where job requirements and expectations continue to evolve. As technology takes on more routine tasks, employees will also need the ability to interpret information, exercise judgement and manage more complex interactions.

This reinforces the importance of closer connections between education and employment, ensuring that talent development prepares people not only for their first roles, but also for the challenges and changes they will encounter throughout their careers.

Preparing talent for what comes next

Building a more adaptable workforce requires organisations to rethink how they develop talent and prepare people for changing business needs.

As technology continues to change how work gets done, HR leaders will need to look beyond skills acquisition to consider how employees exercise judgement, adapt to new challenges and grow into future roles. This will require closer alignment between workforce planning, leadership development and business priorities, alongside a more deliberate approach to using AI and data in people decisions.

Ultimately, as affirmed throughout the day, organisations will need to bring technology and human capabilities together, ensuring employees have the skills, opportunities and support to continue contributing as business needs evolve.


Human Resources Online would like to thank all speakers, moderators, panellists, and attendees for being valuable contributors to this event. Meet our speakers:

  • Guest of Honour: Atty. Loreto B. Acharon, Assistant Secretary, Department of Labour and Employment (DOLE)
  • Andrew Lau, Founder & CEO, Think Codex
  • JP Villanueva, Head of Customer Success, Philippines, Darwinbox
  • Atty. Joey Torres, HR Director, Asian Hospital and Medical Center
  • Mark Hernandez, Head of Human Resources - South Luzon Container Terminal, International Container Terminal Services
  • Kane Macapagal, HR Director - Philippines, Reckitt & Mead Johnson
  • Karen Diaz, Country HR Director – Philippines, Schneider Electric
  • Mia Lim, Director of Global Organisational Effectiveness, Tala
  • Maricar Sandalo, Regional Director for Human Resources, APAC and Australia, Young Living Essential Oils
  • Marge Yao, HR Director – Asia, De Nora
  • Eileen Hipolito, Head - Organisation Development, Bank of the Philippine Islands
  • Evangeline Viola-Herrera, Human Resources Head, FAI Property Business, Filinvest Alabang
  • Je-An Aquino – Ovilla, Head of Country HR & Administration, B. Braun Group
  • Jan Pambid, People Director, Philippines & APAC, Avon
  • Abigael Jean Mariñas, HR Cluster Head, ABS-CBN Corporation
  • John Calica, Vice President for People Experience, Globe Telecom
  • Albert Marcelo, People Experience Director for Greater Asia & Indonesia, Unilever
  • Lovelle Macatangay, Head of HR, Philippines & Indonesia Cluster, Pernod Ricard
  • Al John Catacutan, Head of Human Resources, Unioil Petroleum Philippines
  • Maria Rubi de Dios, Group Learning & Development Director, Megaworld Hotels & Resorts
  • Marc Zyrus Loyola, Senior Manager, Human Resources / HRBP, Nissan Philippines

We would also like to extend our gratitude to our sponsors & partners for making this conference possible:

GOLD SPONSORS
Darwinbox
Think Codex

EVENT PARTNER

Pigeonhole Live


Keen to be a part of Transform Talent 2027? Register your interest here, and our team will be in touch with you!


Photo / HRO

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