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Teamwork, leadership, and communication – these have been revealed as the most in-demand soft skills sought in talent today, according to the recent Infosys Talent Radar 2019 research.
Conducted in July 2019, the research involved an online survey of more than 1,000 CXOs and senior-level respondents from companies with revenue greater than US$1bn.
These respondents came from different industries in Australia, China, France, Germany, India, the United Kingdom and the United States.
Based on the survey findings, the above skills were most demand by 74%, 70%, and 68% of respondents respectively.
It was also found that although nearly all big enterprises across the world are pursuing improvement initiatives, in terms of digitising the business, it has become less about disruption and more about meeting focused objectives.
For instance, having a better understanding of customers and markets (46%); customer experience (45%); increasing productivity (40%); and employee experience (35%).
Further, when it came to technical skills that were most in-demand, analytics (67%), user experience (67%), automation (61%), IT architecture (59%), and AI (58%) stood out as the top five.
That said, skills such as empathy, which are important for design thinking, ranked lower down, with slightly more than half (52%) rating it important for digitisation. At the same time, learnability – an essential skill in continuous personal and technical development for today’s digital talent, was ranked important by just 56% of respondents.
Addressing talent needs today and in the future
In catering to the ever-evolving recruitment landscape, it is important for HR to have the right knowledge of what needs to be addressed, and how to do it.
As a guide, Human Resources Online has put together a list of articles to help:
- Treading uncharted territory: Tools for today’s L&D practitioners
- Case study: How Ingram Micro Asia is making ‘world-class talent’ a reality
- Faces of HR: How Anjali Menon is delivering high-impact training initiatives at Nestlé
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