Resorts World Sentosa (RWS), Singapore's first integrated resort (IR), announced yesterday (15 July) a series of measurements it'll be undertaking, as part of it's RWS 2.0 transformation journey amid the COVID-19 pandemic.

In a statement yesterday, the IR cited the "devastating impact" of the pandemic on the tourism industry, and that "standing up to adversity, RWS will reinvent ourselves to be a more adept and nimble organisation aligned with our renewed vision and strategy."

Following its latest review, RWS will now be implementing a one-off round of layoffs as it continues to streamline the business. To maintain confidentiality, the IR has declined to comment on the number of staff affected in response to queries by Human Resources Online. 

Retrenchment benefits for laid-off staff

According to the statement, besides extending fair compensation terms to these affected staff, RWS is partnering a multi-agency taskforce comprising of the Attractions, Resorts & Entertainment Union, NTUC’s Employment and Employability Institute, Public Service Division, Workforce Singapore and SkillsFuture Singapore to pre-identify and match job openings to team members based on their skills and experience.

"With the support and expedient assistance from the taskforce, at least two to three job opportunities have been successfully identified and shortlisted for every affected local team member," it added.

Upskilling and job redesigns for existing staff

Amid the layoffs, a 'vast' majority of local staff will be retained, as part of continued efforts to expand and strengthen on the local workforce's capabilities, the statement noted.

As it moves forward, the resort will work to strengthen and deepen these competencies and upskill its team members to be future-ready for the expansion and growth in its transformation journey, RWS 2.0. This will include job redesigns across the resort, through technological innovation to enhance day-to-day processes, increase productivity among staff, and create jobs with better remuneration prospects.

"RWS will also build up a passionate and entrepreneurial talent pool with a stronger Singaporean core forming three-quarters of the workforce and strengthen our human capital development with a focus on mentoring and grooming future leaders in integrated resort management."

Photo / 123RF