Malaysia's Human Resources Ministry has announced in a statement that it is investigating an ongoing issue between foodpanda Malaysia and its riders, following a revised payment scheme that was implemented earlier this week.
According to the ministry, it had received reports about foodpanda riders who were dissatisfied with benefits under the revised scheme, which they alleged will reduce their income.
Following this, the ministry met with riders on Monday (30 September) for more information on the issue; further, directors from the Department of Industrial Relations and Department of Labour Penninsular Malaysia also met with foodpanda's management yesterday (1 October) to discuss the matter.
Apart from this, Human Resources Minister M Kulasegaran will be raising the matter at the upcoming Cabinet Meeting, per the statement.
On the matter, the statement said: "The Ministry of Human Resources will ensure that there is a win-win situation between foodpanda riders and the company involved, as the ministry is always paying special attention to the welfare and protection of those in the gig economy to keep them safe."
Human Resources Online has reached out to foodpanda Malaysia for a statement. This page will be updated with any further information received.