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Malaysia extends Xpats Gateway system to include more sectors

Malaysia extends Xpats Gateway system to include more sectors

Upon obtaining a letter from the respective agencies, the employer can continue with the application for the final decision by the Immigration Department of Malaysia.

The Expatriate Services Division (ESD) of Malaysia has extended the Xpats Gateway system to include more sectors, effective 31 July 2023 (Monday).

Following its initial launch on 15 June 2023, the Xpats Gateway system aims to shorten the work permit application process for expatriates. The system streamlines the governance process of approval for Employment Pass (EP) applications, with visa applications and approvals expected to be shortened to five days.

With the latest update, employers under the purview of the following agencies and ministries can now apply for a support letter for their expatriate hiring through the Xpats Gateway system from 31 July 2023:

  Sectors Agencies Go-live date
Manufacturing and selected services sectorsMalaysian Investment Development Authority (MIDA)15 June 2023
 2Financial services (Licensed institutions, payment services regulatees and representative offices)Central Bank of Malaysia (BNM) 15 June 2023

Securities and derivatives markets 

Securities Commission Malaysia (SC)  15 June 2023
 4Companies operating within East Coast East Coast Economic Region Development Council (ECERDC)  15 June 2023
 5Healthcare (Field: Traditional and complementary medicine) Traditional & Complementary Medicine Division, Ministry of Health (MOH)  15 June 2023
 6Tourism Ministry of Tourism, Arts & Culture (MOTAC)  15 June 2023
7Biotechnology and bio-based sectorsMalaysian Bioeconomy Development Corporation (Bioeconomy Corporation) 15 June 2023
8AviationCivil Aviation Authority of Malaysia (CAAM) 15 June 2023
9ConstructionConstruction Industry Development Board (CIDB) 15 June 2023
10EducationMinistry of Education (MOE) 15 June 2023
11Mining, quarrying & mineral processingDepartment of Mineral & Geoscience (JMG) 15 June 2023
12Women, family & community development-related organisationsMinistry of Women, Family & Community Development (KPWKM)31 July 2023
13SportsNational Sports Council (MSN) 31 July 2023
14FootballFootball Association Malaysia (FAM) 31 July 2023
15BroadcastingRadio Televisyen Malaysia (RTM), Ministry of Communications & Digital (KKD) 31 July 2023
16Healthcare (Field: Nursing)Malaysia Nursing Board, Ministry of Health (MOH) 31 July 2023
17Healthcare (Field: Allied health science)Allied Health Science Division, Ministry of Health (MOH) 31 July 2023
18Film industryNational Film Development Corporation Malaysia (FINAS) 31 July 2023
19ArchitecturalBoard of Architect (LAM) 31 July 2023
20Equestrian activitiesEquestrian Association of Malaysia (EAM) 31 July 2023
21Horse racingMalayan Racing Association (MRA) 31 July 2023
22Crops, livestock and aquacultureMinistry of Agriculture & Food Security Malaysia (MAFS) Coming Soon
 22 Healthcare (Field: Medical) Malaysian Medical Council (MMC), Ministry of Health (MOH) Coming Soon


Upon obtaining a letter from the respective agencies, the employer can continue with the application for the final decision by the Immigration Department of Malaysia via the ESD Online. For sectors not listed above, employers may obtain their support letters directly from respective agencies as usual, until the full implementation of Xpats Gateway.

It also should be noted that for other sectors not under the purview of agencies, the employers can apply their expatriate applications directly to ESD Online.

To review the latest developments in the expansion of Xpats Gateway, a working visit to TalentCorp was held on 31 July 2023, led by Secretary General of the Ministry of Human Resources (MOHR ) Dato' Seri Ir. Dr. Zaini bin Ujang. Speaking at the event, Thomas Mathew, Group Chief Executive Officer, TalentCorp noted that the cross-ministry and agency collaboration will further strengthen Malaysia's position as a highly skilled talent hub.

Lead image /  TalentCorp

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