New research from Cezanne HR has revealed that a staggering number of employees don’t trust their HR departments.
The report surveyed over 1,000 workers in the UK to understand if employees trusted their HR teams and how HR can foster greater trust with employees. According to the survey, 43% of employees believe senior staff will always be favoured in the workplace and a third don't know how to get help from HR.
In general, employees trust HR more than they did before the pandemic.
Almost half (47%) of employees don't trust HR to help with conflict resolution while 48% don't trust HR to make them aware of internal promotion opportunities.
More than two in five (45%) of respondents don't believe HR will act impartially while 43% believe senior staff members are favoured.
Just over half (55%) of employees are confident they would recognise their HR departments while 26.8% say they wouldn't.
A third of respondents reported that getting help from HR was nearly impossible.
Two in three (66%) employees said recognising HR would help them trust HR to manage conflict.
Being a champion of diversity can improve overall trust.