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Best practices: 10 most popular case studies of 2019



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A compressed workweek that drove employee engagement, an “unbossed” leadership approach to employer branding,  and the use of robotics to save nine man days -we’ve heard about it all this year.

To recap, this special edition of the HR Bulletin showcases 10 of our most popular case studies of 2019, featuring the tried-and-test best practices of Experian, Shopee, BAT Singapore, and more.


1. How foodpanda is overcoming the matter of people working “systematically long hours”

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As part of a special feature we did this year on work-life harmony, hear from Managing Director Luc Andreani, a line manager, and a Millennial on what integrating work and life really means, and how foodpanda’s flexible working initiatives focus on the quality of work produced, over the number of hours clocked in.

[Read the full case study here]


2. How an “unbossed” leadership approach drives Novartis’ employer branding journey

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In this exclusive, Jason Tan, Head of HR for People and Organisation, Novartis, sheds light on the firm’s “unbossed” philosophy, and how this approach to employer branding led to a series of D&I and CSR initiatives for the greater good.

[Read the full case study here]


3. How British American Tobacco Singapore reduced absenteeism by 23%

Rather than focusing on fixed targets, BAT creates a culture where employees are empowered to make conscious choices towards their health, Mausami Arora, Head of HR, British American Tobacco Singapore, shares.

[Read the full case study here]


4. How Shopee has trained over 450 leaders across the region for a learning culture

Lim Teck Yong, Shopee’s Head of Regional Operations and People Team, speaks on the online marketplace’s competency-based, systematic and holistic approach towards leadership development for both new and experienced leaders.

[Read the full case study here]


5. How AXA Affin GI’s compressed workweek drives high employee engagement

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With different generations in the workforce, come different views and preferences towards workplace practices. In this case studySyukri Sudari, Chief People Officer at AXA Affin General Insurance shares how the company uses this as a strength, thus ensuring high employee engagement.

[Read the full case study here]


6. How Experian Malaysia achieved a paperless and digitalised talent acquisition process

In the effort to leverage technology, check out how this information services company built an outstanding candidate and employee experience, as told by Chua Chai Ping, HR Director, Experian Malaysia.

[Read the full case study here]


7. How Go-Ahead Singapore moves forward with flexibility for employees

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At public transport operator Go-Ahead Singapore, employees are offered the flexibility to choose a work schedule that best suits them. Wang Poon Liang, Human Resources Director, as well as a line manager, a working parent, and a Millennial share their points-of-view on this.

[Read the full case study here]


8. How Icon Offshore is achieving employee wellbeing by doing more with less

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Sharing a positive anecdote about one initiative, Kamarunnihar Abdul Samad, General Manager, Human Resources, Icon Offshore, says that the first time the firm introduced a set of games, two people changed their minds about resigning.

[Read the full case study here]


9. How Ingram Micro Asia is making ‘world-class talent’ a reality

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Amanda Chua, Ingram Micro Asia’s HR Director, ASEAN & HK, talks about the HR team’s two-fold approach to developing mid-level managers, its mentoring programmes, and more.

[Read the full case study here]


10. How Aviva is saving 9 man days a month by implementing robotics

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Anuradha Purbey, People Function Director for Southeast Asia, Aviva, is tapping on technology to create capacity for accelerating business growth. Here’s how the team got started on this journey.


Interviewees’ photos / provided
Lead image / xx
Stock photo / iStock

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