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Accor sets global diversity objectives: Women GMs, pay parity, and more



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Hospitality group Accor has set concrete objectives to foster diversity and equality in the workplace, as well as equal pay.

The group has committed to having at least 35% women General Managers in its hotels by the end of 2020, with a longer-term goal of 50%.

To date, out of 300,000 employees worldwide, 42% Heads of Department and 29% General Managers are female. In Asia Pacific, across its 1,150 hotels and resorts, the total female leaders continues to grow, currently at 25%, up by 4 points compared to the previous year.

With regards to equal pay, the group has targeted this for France, Spain, Brazil and Australia by 2020, with a longer-term goal to achieve equality across the entire organisation.

Christine Rumble, Chief Talent & Culture Officer, Accor Asia Pacific, commented on these initiatives: “While we can commit to equality and parity as an organisation, sometimes change is slower than we would like due to cultural norms in some countries where women still face greater challenges.

“We need all of society to recognise the enormous benefits when women are offered the same opportunities as men.”

These announcements come on top of Accor’s existing efforts to recognise female talent, wherein in leads an international network called RiiSE. Open to both women and men, RiiSE promotes diversity and focuses on empowering both genders through a mentoring programme with 900 pairs around the world. In addition, RiiSE strives to combat stereotypes, everyday sexism and sexual harassment.


On the occasion, Accor has shared success stories from women leaders in the company, of which we have showcased one below:

Lisa Sanjoyo, General Manager, Mercure Jakarta Cikini (pictured)

Having been with Accor since 2004, Lisa Sanjoyo started in Sales & Marketing, and then applied for a position in Accor’s National Management Trainee programme and International Hospitality Management Programme which fast-tracks employees into General Manager positions.

In addition to her GM duties, Lisa is also the chairperson of A Trust For a Child, an Accor Indonesia initiative that takes care of children from disadvantaged backgrounds. Through the programme, three beneficiaries have graduated from university and one of them is now a doctor.

Lisa believes that there is no barrier for women in Accor Indonesia. She encourages women to look beyond the old paradigm of “I am not as good as a man” and hold on to their passion and dreams while seeking support from their wider teams.

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