Public advisory: ICA flags fake PR application response letters bearing its letterhead and forged signature

At least 12 cases since January 2026 involved fake ICA letters and fees for PR applications that were never submitted, ICA said.

The Immigration & Checkpoints Authority (ICA) has issued a public advisory warning members of the public about fake letters bearing its letterhead and forged signatures, targeting individuals applying for Singapore Permanent Residence (PR).

The authority said on the weekend that it was alerted after a member of the public received a fraudulent letter and tax invoice purportedly issued by ICA in response to a PR application. The documents requested payment to proceed further with the application.

The individual had reportedly engaged a commercial entity to assist with the PR application, paying close to S$5,000 in fees. However, ICA’s checks later confirmed that no application had been submitted on behalf of the applicant.

ICA stressed that such letters and invoices are not issued by the authority.

Increase in scam cases linked to immigration applications

Since January 2026, ICA has been alerted to 12 cases involving fake letters related to applications for long-term immigration facilities.

The authority noted that some commercial entities or consultants claim they can improve applicants’ chances of securing outcomes such as PR status. "ICA does not support nor endorse such services. Applicants who choose to engage commercial entities or consultants are advised to exercise caution", it stated.

Apply directly through official channels

To reduce the risk of falling victim to scams, ICA urged applicants to submit their applications directly through its official website. Those who require assistance have been advised to contact ICA via its feedback form or speak to its call agents.

Verify documents and report suspicious cases

In view of the above, ICA affirmed that it "takes a serious view of such scams, noting that they undermine public trust."

"Members of the public may contact ICA via email or phone call to verify the authenticity of documents purportedly issued by ICA when in doubt", it added.

For more information on scams, individuals have been advised contact the 24/7 ScamShield Helpline at 1799 or visit the official ScamShield website.

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Lead image / ICA