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Amelia speaks and reads 20 languages. She works day and night, and does not believe in a work-life balance. She will help you plan your business trip, and she understands your mood and will react around you accordingly.
But Amelia is not the perfect employee - well, not a human one, anyway.
She is an artificial intelligence (AI) machine that can understand, learn, and empathise like a human being.
Launched by IT infrastructure company IPSoft, Amelia has been named after American aviation pioneer, Amelia Earhart, and is a product of 15 years of research.
http://vimeo.com/107413294
What makes Amelia different from other AI platforms is her ability to function just like her human colleagues, except that she is a much faster learner. The company explains her work process flow:
- She listens, understands, and clarifies.
- She executes a process to solve the issue.
- If she can't provide an answer, she escalates to a human colleague.
- She then observes her colleagues' actions and learns for the next time.
Image: IPSoft Vimeo
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