Herbalife officially launched its first Asia Pacific Shared Services Center (SSC) in Kuala Lumpur, Malaysia on 16 April. Occupying two floors of Horizon 2 in the Bangsar South enclave of Kuala Lumpur, the new SSC is the fifth such center to be launched globally as part of Herbalife's Global Business Services Centers (GBSC) strategy. It will be housing over 100 employees to support the growing demand for nutrition in the Asia Pacific region, and around the world.
Speaking at the launch, Stephen Conchie, senior vice president and managing director, Asia Pacific, Herbalife, said: "The new shared services center is in close proximity to the majority of the company's member base in Asia Pacific and plays an important role in driving continued growth of the region's nutrition business.”
The new SSC in Kuala Lumpur joins other centers around the globe in Guadalajara, Mexico; Queretero, Mexico; Krakow, Poland; and Bangalore, India, with the aim of streamlining business operations, standardizing service standards and enabling increased agility for Herbalife's growing nutrition business.
Fully equipped to support back-office operations such as finance and accounting, global sourcing, information technology, member business practices and compliance as well as Member Technology and Strategy (MTS), the Kuala Lumpur SSC features a skilled team adept at working across geographies and specializations to drive increased business efficiency and cost effectiveness for more sustainable operations in the long run. Meanwhile, Neil Spiers, vice president of global business services, Herbalife, said: “The launch of Herbalife's Shared Services Center in Kuala Lumpur, affords the Company the ability to respond more quickly and provide better service to our purpose-driven independent members and customers across the region.”
Photo / PRNewswire