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Behind The Win: Hop Lun’s people-first culture turns wellbeing into business performance
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Behind The Win: Hop Lun’s people-first culture turns wellbeing into business performance

Workplace safety, employee wellbeing, and inclusion – Hop Lun is setting a new standard for employee care in manufacturing.

This article is brought to you by Hop Lun.

With resilient growth across 13 factories in Asia, Hop Lun has demonstrated that care is not just a corporate value – it is a vital component of its business strategy. By prioritising wellbeing, safety, and inclusion in its daily operations – not merely as perks but as essential elements – Hop Lun has created a people-first environment that leads to meaningful results: safer workplaces, reduced turnover, empowered women, and stronger business performance.

Its recent win at the HR Excellence Awards in Hong Kong for Employee Care & Wellbeing is a powerful validation of this approach. “This recognition is a true reflection of our belief that the wellbeing of our people is the foundation of our business,” said Nadine Hall, Chief Executive Officer of Hop Lun.

“The recognition affirms that our inclusive and human-centered approach creates stronger business outcomes. It also motivates us to keep raising the bar and sharing our learnings across regions.”

Scaling with care

In the last two years, Hop Lun has welcomed large cohorts of new joiners – with some sites where many of the headcount was new. To support this scale-up, the HR team anchored its priorities on a clear vision: create safe, healthy, and inclusive workplaces where every colleague can thrive.

To achieve this, Hop Lun has refreshed its Group Health & Safety Policy, as well as mandated 100% participation in safety training via a train‑the‑trainer model. The company has also embedded third‑party assessments like RSC (Accord), Better Work, and Higg FSLM across markets, creating a trifecta of policy, people, and external validation. Structured onboarding through a ‘90‑day New Joiner Orientation Programme’ also ensures that new hires quickly align with culture and safety expectations.

Wellness at the doorstep

In an industry defined by precision and pace, Hop Lun’s wellbeing initiatives meet employees where they are.

The ‘Light & Life Vision Health Programme’ has delivered over 5,100 eye checks and 2,000 pairs of free spectacles, improving comfort and quality in visually intensive roles. The ‘Better Standing’ ergonomics initiative has seen the deployment of 660+ anti-fatigue mats and posture training to reduce strain and injury risk.

As one factory manager put it: “If a colleague cannot see clearly or stand comfortably, how can we expect perfect stitches? Wellbeing is how we make quality.”

Preventive health measures have also been expanded with free on-site diabetes screenings, medical check-ups, partnerships with local hospitals, alongside HIV and dengue education programmes.

With 81% of the workforce being women and 70% of factory supervisors being female leaders, Hop Lun has built a comprehensive ecosystem for women’s wellbeing: maternity support through ‘Mom Class’ and nutrition sessions, award‑standard lactation rooms, and Pink October breast cancer education reaching 12,000 employees.

Belonging that goes beyond work

Beyond wellness, Hop Lun fosters belonging through initiatives like ‘Appreciation Week’, which engaged 29,000 employees in peer-led recognition. Community events have amplified inclusion: an ‘Annual Picnic’ for 20,000+ colleagues and families, ‘International Language Day’ with 7,000 participants, and Men’s Day reaching more than 5,000 colleagues.

These initiatives are powered by a leadership team that walks the talk. Executives endorse external verifications, join the ‘on-floor thank-you’ campaign, modelling appreciation behaviour, and empower local HR teams to adapt global frameworks to local cultures and shift schedules.

Hop Lun’s next chapter focuses on ‘#SHECAN’, a global programme designed to help employees achieve balance, growth, and fulfilment – both personally and professionally. The programme addresses social, physical, intellectual, financial, and occupational wellness, supported by initiatives like digital safety monitoring toward zero injuries, expanded health screenings, confidential helplines, and standardised verification.

“#SHECAN will continue to strengthen our culture of empowerment – ensuring every employee feels valued, supported, and inspired to perform at their best”, affirms Hall.

“Caring for our teams through preventative initiatives and meaningful support doesn’t just build resilience – it fuels the long-term success of our people, our culture, and our community.”


Photos / Hop Lun

Read more interviews on why organisations have won trophies for their HR practices – head over to our Behind the Win section!


Want to be part of the celebration next year? If you’re ready to showcase your achievements and join the ranks of our winners, we’d love to hear from you! Reach out to Gloria Yam to learn how you can enter the awards and stand a chance to win.

Are you a respected industry leader? We’re also inviting senior HR professionals to join our esteemed panel of judges. If you’re passionate about recognising excellence and shaping the future of the industry, contact Selina Kwok to explore judging opportunities.

Follow us on Telegram and on Instagram @humanresourcesonline for all the latest HR and manpower news from around the region!

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