Before your soon-to-be former employees start running for the door … stop them, as they are a vital source of crucial feedback/information. Here are some key questions you should ask.
No.1: Why did you decide to resign from this job?
I have been in the company for more than five years, but originally I only wanted to stay here for two years. It feels like the right time for me to try my hand at private practice.
No.2: I can appreciate that you want to move on, but are you sure you won’t miss your time here a little?
Yeah, a bit. I’ve made some great friends here. But to be honest, I won’t miss my typical work day. I feel that I needed greater responsibilities to help me develop professionally.
No.3: Did you have any goals when you joined the company?
I wanted to offer my analytics experience for the benefit of the team. During my first six months here, I put all I had into the work, but didn’t feel I was living up to my potential.
No.4: Would you consider working for this organisation again?
I learned something from my time here, but I don’t think there’s a chance of me coming back.
No.5: What was the thing you disliked most about working here?
The work culture is supposed to be professional and supportive, at least that’s my understanding. But here, there’s a sense that everyone just does what they want. I found that frustrating at times.
No.6: Do you think your line manager gave you sufficient opportunities to express your views?
Nope. I found going to the management was a waste of time. Though I got the impression some members of the board seemed to take things more seriously.
No.7: Which part of your job did you enjoy the most?
I liked it when I had the chance to deal with clients directly and take charge of the account. But it didn’t happen often enough.
No.8: If you were to change anything here, what would it be?
I think people are seriously underpaid here. I know of at least one person who left because of it. Also, some of the people here don’t seem to have much to do while others are snowed under.
No.9: What will you do with your free time?
I’ve been neglecting my knowledge on world economics recently, so I’ll focus on that. I’m also thinking of playing a bit more tennis.
No.10: What has improved during your time here?
My impression is that our new after-sales approach is bearing fruit with clients.
Parts of this article were first published on the CareerGuru website.