The food delivery service company Deliveroo announced yesterday (19 June) the launch of “Get Paid”, a new feature for its deliverymen (riders) in Hong Kong to receive their paychecks as early as the same day with a single click.
While riders in Hong Kong used to be remunerated on a bi-weekly basis, they can now opt to receive their earnings on the same day upon request on the Deliveroo rider app by midday.
Since its global debut in March, 70% of Deliveroo’s global riders have used Get Paid, and up to 25% of active riders on a given day are using it to access their pay. Riders used Get Paid more than once a week, at an average of every four to five days, with Sundays being the most popular day.
In recent years, the high-profile online takeaway supplier has been working on initiatives to support its Hong Kong employees' needs – a well-paid, secure, flexible and on-demand job that also aligns with their lifestyle.
“The workforce today wants flexible work that puts them in control of their hours and earnings, and Deliveroo is proud to continually innovate our offerings to deliver on these demands. Get Paid empowers our outstanding fleet of riders, so they can enjoy more control over when and how they get paid,” said Brian Lo, general manager of Deliveroo Hong Kong.
This year, Deliveroo offered its 150 riders in Hong Kong access to 13 first aid training courses administered by the Hong Kong Red Cross. In 2018, Deliveroo launched a free insurance package for all on-demand self-employed riders in Hong Kong and worldwide.
Headquartered in London, Deliveroo currently employs 2,500 office staff and 60,000 riders around the globe.