Crown World Mobility has announced two new senior-level appointments, both based in the UK, and leading account management and global business development.
First is Liana Ciatto, who has been named VP of account management. In her new role, she is responsible for defining the account management blueprint for the company’s global team, forging strategic relationships and spearheading innovation, enhancing value for clients.
Previously based in Hong Kong, she will relocate to the UK to take on her new role.
Meanwhile, Nick Sutton has accepted the position of VP of global business development. Previously based in Australia, Sutton will join Ciatto in the UK where his new role will see him lead strategic growth across the company’s sales teams and attracting new business on a global scale.
Between them, Ciatto and Sutton bring almost 30 years of global mobility experience and a strong understanding of the unique challenges organisations face when relocating their employees. They report to Curt Smith, group vice president, and they will work alongside the VP of customer experience, Paula Kupka.
Kupka was appointed earlier this year to evaluate and improve service delivery processes. She looks forward to developing new and unique ways to engage with their relocating employees and simplify what many consider a complex process.
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Curt commented on the appointments: "Working alongside our VP of customer experience, I’m confident our refocused leadership team will achieve and exceed targets for growth, retention and service delivery."
"I’m looking forward to developing new and unique ways to engage with our relocating employees and simplify what many consider a complex process," adds Kupka.
Ciatto, who has worked with a number of Fortune 500 MNCs, said: "The account management function is core to our growth strategy. I am really excited and committed to the opportunity of working with our teams to help them reach new levels of success."
Added Sutton: "We have a fantastic opportunity to capitalize on a dynamic and changing market, leveraging our strategic innovations and consultative approach to deliver solutions that offer real value to our customers."
Lead Photo / Supplied (Left; Liana Ciatto, Right; Nick Sutton)