HR Excellence Awards 2023 Singapore
Citi Tower: Bringing corporate culture to life

Citi Tower: Bringing corporate culture to life


In June 2014, Citi announced the purchase of the East Tower (subsequently renamed Citi Tower) of One Bay East. Situated on the waterfront of Kwun Tong, Hong Kong, the project comprises 18 floors of approximately 301,500 square feet of office space, and is home to over 3,000 Citi staff in Hong Kong.

Recognising and promoting wellbeing in the workplace has long been a top priority at Citi. "Given the amount of time our staff spend at work, it is important that a strong wellbeing element be incorporated into the workplace," says Weber Lo, Citi Country Officer and Chief Executive Officer for Hong Kong and Macau.

The company's focus on wellbeing begins with the building itself. In October 2016, Citi Tower was approved for WELL Silver Precertification by the International WELL Building Institute. The certification is based on features of the built environment that impact human health and well being, including air and water quality, nourishment, light, fitness, comfort, and mind.

In addition to creating a building that helps take care of its employees, Citi is committed to taking care of the environment. The company is actively managing its environmental footprint and it has recently announced that it will source renewable power for 100% of its global energy needs by 2020.

In April 2017, Citi Tower was awarded LEED (Leadership in Energy and Environmental Design) Platinum Certification by the U.S. Green Building Council -- the highest internationally-recognised rating a building can earn from the authoritative certification body in green building practices.

Inside the building, the company's aim to provide a great working environment continues. Citi Tower is the latest Citi office premise to have adopted "Citi Works", Citi’s global workplace strategy. Launched in 2013, the programme aligns business strategy with the office space, and aims to provide a flexible, effective, and dynamic working environment to encourage collaboration and enhance employee engagement.

All Citi Works office environments around the world share a common theme, but each office allows flexibility for regional distinction and local requirements.

Enabled by technology, Citi empowers staff by providing them with a choice of different settings based on their work activity. Cloud-based desktops allow them to easily move from one workstation to another by simply locking their PCs and logging in at a new location. Staff can also be reached at the same phone number regardless of where they sit.

"Not only does the Citi Works model enable our people to work seamlessly from various locations while accessing the resources they need, it also gives them the  flexibility to choose where they work to best meet everyone’s personal productivity needs," Lo says.

He adds: "Citi Works helps bring to life our corporate culture. Culture is intangible and hard to measure yet easy to sense when one walks into an office space. The design of Citi Tower responds to the latest trends and priorities of today’s workforce: sustainability, wellness, diversity, and inclusion."

Citi Tower Hong Kong

A gym exclusively for Citi staff offers daily fitness classes.

Citi Tower Hong Kong

Citi Cafe - Citi Tower features a staff pantry on every floor.

Citi Tower Hong Kong

Quiet pods offer a space for staff to focus.

Citi Tower Hong Kong

The Podium Garden - An entire floor devoted to staff relaxation in the form of the Podium Garden, an oasis in the urban jungle. It is a semi outdoor area for colleagues who wish to take a break from their desk and stretch their legs, practice meditation, or simply clear their mind.

Citi Tower Hong Kong

Lounge area

Citi Tower Hong Kong

The Marketplace - A multi-purpose function space that can cater to a range of events from small group meetings to large-scale functions.

Citi Tower Hong Kong

Enclosed meeting rooms

Citi Tower Hong Kong

Staff Cafeteria - The staff cafeteria and vending machines offer a carefully-selected menu to ensure no trans fat and no excessively-high sugar content, including a daily salad bar.

Photos / Provided

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