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Mercer’s latest Singapore Employee Engagement Index: Insights to Enhance Workforce Productivity report has found that employee engagement in Singapore has declined consistently over the last three years. In fact, this is in stark contrast to the upward trend observed in employee engagement across the globe. Only 73% of Singaporeans are satisfied with the companies they work for compared; in comparison to 82% of their global counterparts in 2016.
In addition to that, Singaporeans are less likely to endorse their organisations as good employers. On that note, only 68% of employees in Singapore would advocate for their companies as good places to work; while a higher percentage (76%) of employees in APAC would.
Kulshaan Singh, CEO of Mercer in Singapore, said: ““Improving employee engagement continues to represent a significant opportunity — not just for businesses but also for the economy as a whole, this is widely acknowledged.”
He added, “As then Finance Minister Tharman Shanmugaratnam noted in his 2014 budget speech, ‘Raising productivity is at the center of our economic agenda’. The decline is primarily due to the lower feelings of pride in and satisfaction with organisations and our analysis shows that such views are largely driven by the employees’ concerns about innovation and career development.”
According to the release, an increasing number of employees in Singapore are not getting the right opportunities to learn and grow. 20% of employees in the workforce say they are not receiving the necessary feedback from their immediate managers to improve themselves.
Furthermore, one in three feels that personal career goals are difficult to meet in his or her organisation. At the same time, 95% of employees in Singapore want to be recognised and rewarded for a wider range of contributions.
Although 85% of employees are proud of the products and services they currently offer, 30% feel their organisations are not continually innovating these products and services. Notably, one out of every three employees cites that the company doesn’t support the development of new ideas. This is in contrast to the strong government commitment and support around driving innovation.
However, attitudes toward employee involvement are notably more positive in Singapore. Seven out of 10 employees feel they are sufficiently involved in the decision-making process on matters that may affect them; as compared to 67% globally. Immediate managers play a critical role in this perception, with 80% of employees saying their immediate managers notify them of important information related to their work.
“Engagement represents the best opportunity for Singapore to optimise the human capital it has. If performance and productivity are a combination of individual talent and engagement, the best way to optimise talent is to ensure it’s engaged. Although this seems obvious, many organisations still struggle to build the work environment they need to fully realise engagement in the workplace,” concluded Singh.
Lead Photo / 123RF
Infographics / Mercer