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More than 835,000 government retirees and derivative pension recipients are set to benefit from two new PSD initiatives designed to improve pension accessibility while extending everyday savings through public-private partnerships.
Malaysia's Public Service Department (PSD) has introduced two new initiatives aimed at improving financial security and everyday support for government retirees, benefiting a total of 835,146 retirees and derivative pension recipients nationwide.
Launched on 24 July 2026 during the PSD Monthly Assembly in Putrajaya, the initiatives include the introduction of Touch 'n Go e-Wallet as an alternative pension payment channel and MyPesara Plus, a platform that offers retirees access to discounts and privileges through collaborations with industry partners.
According to PSD, 835,146 retirees and derivative pension recipients had been recorded as of May 2026.
Speaking at the launch, Tan Sri Wan Ahmad Dahlan Abdul Aziz, Director General of the Public Service, said retirees remain among the department's key stakeholders, having made significant contributions throughout their years of public service.
He said the PSD's role extends beyond administering pensions, adding that the department is committed to ensuring retirees continue to enjoy services that are accessible, secure and relevant to their needs after leaving the workforce.
New digital option for pension payments
One of the key announcements was the introduction of Touch 'n Go e-Wallet as an alternative channel for pension disbursements, marking the first initiative of its kind within the Malaysian government.
The option is intended to support retirees who experience difficulties receiving pension payments due to frozen or blocked bank accounts, including cases involving financial fraud.
The initiative was developed through a collaboration between the PSD, the Ministry of Finance, the Retirement Fund (Incorporated) (KWAP), and Touch 'n Go e-Wallet.
According to the PSD, the digital payment option allows pensioners to continue receiving their monthly payments without disruption through a more flexible and secure channel.
As of May 2026, 122 retirees had received their pensions through the e-wallet, with total monthly payments amounting to RM254,841.21.
Beyond enabling cashless transactions, the initiative is also expected to reduce retirees' exposure to financial fraud while providing an alternative when banking issues arise.
MyPesara Plus expands retiree benefits
Alongside the new payment channel, the PSD also launched MyPesara Plus, an enhanced version of the Pensioner Benefits Programme that broadens the range of benefits available to retirees through partnerships with the private sector.
Under the programme, the pensioner card serves not only as an identification document for accessing treatment and medication at government healthcare facilities, but also as a gateway to discounts and special offers across multiple sectors.
Retirees can access benefits in areas including healthcare, pharmaceuticals, transportation, retail and accommodation, either by presenting their physical pensioner card or through the MyPesara mobile application.
The initiative aims to make these benefits more accessible while helping retirees manage their cost of living after retirement.
To mark the launch, the PSD recognised its first seven strategic partners, which include:
- Nasken International (M) Sdn. Bhd.
- Zuspresso (M) Sdn. Bhd.
- Sogno Coffee Sdn. Bhd.
- Etiqa Family Takaful Berhad
- Ar Razi Medical & X-Ray Polyclinic
- Primer Group AZK
- GCH Retail (M) Sdn. Bhd.
Strengthening support beyond retirement
In closing, Tan Sri Wan Ahmad Dahlan said the two initiatives demonstrate the PSD's ongoing efforts to strengthen support for government retirees through more responsive, inclusive and technology-driven services. He added that the department will continue expanding collaborations with ministries, agencies and industry partners to deliver more relevant benefits and improve retirees' quality of life after public service.
Lead image / PSD
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