Human Resources



Are you in the way of your employees’ happiness?

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With more than two thirds of employees in Singapore admitting their supervisor or direct manager is the key influence of their job satisfaction, are you doing everything you can to make sure your staff are engaged at work?

According to the Kelly Global Workforce Index, 69% of 3,000 local respondents said their direct manager or supervisor has a significant impact on how they feel about their jobs.

These figures are on par with the APAC average, where 68% of respondents believe their managers have an impact on their engagement, and similar to the global average of 63%.

“It is sometimes said that employees don’t leave companies, they leave managers. What employees are saying is that they want their managers to open up with them and better explain responsibilities and expectations,” Mark Hall, vice president and country general manager at Kelly Services Singapore, said.

Therefore, in order to maximise employee satisfaction and engagement, respondents said the best thing managers can do for them is provide training opportunities (53%), clarify responsibilities, goals and objectives (46%), and have more transparency during communication (37%).

Respondents added managers can also increase their job satisfaction by providing a more reasonable workload (25%), giving public recognition (23%), and providing more autonomy (23%).

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