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TADM concluded mediation for 6,000 salary-related claims in 2017

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Responding to questions by member of parliament Lee Bee Wah (Nee Soon GRC), who asked about the outcomes of mediations handled by the Tripartite Alliance for Dispute Management (TADM); second minister for manpower Josephine Teo told Parliament yesterday said that the TADM has concluded mediation for 6,000 salary-related claims under the Employment Claims Act (ECA) between April and December 2017.

About 95% of these claims were filed by employees, and the remaining by employers for notice pay.

Additionally, 79% of these 6,000 claims were settled amicably through mediation. On the other hand, 12% were not settled as parties were unable to work out a settlement. These cases were then referred to the Employment Claims Tribunals (ECT) for adjudication. The remaining 9% were claims involving non-attendance at mediation.

On that note, one-third of the non-attendance cases were closed as the claimants themselves did not show up. For the remaining two-thirds, when respondents did not attend mediation, claimants could have their claims heard and adjudicated by the ECT, even if respondents do not turn up for the hearing.

Where there are good grounds, the ECT can and will make a payment order in favour of claimants, for the full claimed amount. As a consequence of non-attendance, the ECT may also order respondents to pay costs to claimants.

In an oral response, Teo said: “To date, TADM and ECT have helped about 92% of employees with valid salary claims recover their salaries in full. Most of the remaining employees received some form of partial payment.”

TADM was set up in April 2017 to help employees and employers manage and resolve employment disputes. This includes both salary and non-salary-related disputes. A large majority of the disputes received by TADM are salary-related disputes which are governed under the Employment Claims Act (ECA), where mediation is compulsory. For non-salary disputes, voluntary mediation is offered.

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