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Singaporean firms struggle to meet candidate expectations

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Bosses in Singapore wishing to increase talent attraction and retention rates might wish to pay more attention to their recruiting process.

According to The Kelly Global Workforce Index (KGWI), only 50% of respondents in Singapore said they were satisfied with their recent experience when applying for a job,. The figure was, however, still higher than the average percentage in Asia Pacific (42%).

The survey, which surveyed approximately 230,000 people across 31 countries in the Americas, Europe and Asia Pacific regions, highlighted the highest rates of satisfaction were in Thailand and Hong Kong, at 59% and 51% respectively.

“The job application and hiring process is typically a candidate’s first experience with an organisation, and a chance for a firm to showcase how it functions and how it treats its people,” Mark Hall, vice president and country general manager, Kelly Services Singapore, said.

“Understandably, candidates have high expectations which are sometimes overlooked in the process of selecting the best talent.”

Candidates identified they were frustrated by a lack of communication regarding the outcome of job applications and interviews, and unclear information regarding job descriptions, requirements and salaries in job advertisements.

READ MORE: Singapore spent $80m on unnecessary recruitment costs

New recruits were also asked about their views of their organisation after the first 90 days in the job. The majority said they came away with a generally positive impression of their new employer.

After 90 days of engagement, 45% of Singapore respondents were “definitely” positive about the organisation, while 40% were “somewhat” positive. Almost two out of 10 (15%) of respondents. said they had a negative impression of their new company.

ALSO READ: How to reduce your recruitment costs

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