Human Resources magazine’s HR Masterclass Series comprises a series of specialised courses encompassing a wide range of topics highly relevant to the current-day HR practice.
Specially crafted to fill the needs of all HR practitioners, each HR Masterclass will equip attendees with specific skills and tools that will take their respective job function to the next level.
Each training session is led by a prominent trainer who is a subject expert with many years of industry experience. Class-size for each session is kept small to ensure attendees get to learn and interact as much as they can from the trainer in the most conducive and comfortable setting.
Design Thinking for HR
According to the Design Management Institute, 2016, companies that integrate design thinking into corporate strategy can outperform industry peers on the S&P 500 by as much as 211%.
Thinking like a “designer” can significantly elevate your business performance by changing the way your organisation develops products, services and processes.
Design Thinking is a recent solution-based approach used in Business and IT to achieve better project results. However, in recent years, it has been proven to create new solutions for any application, especially on human-centred designs. Therefore, the application for HR executives has been highly adopted.
It is extremely useful in tackling complex problems that are ill-defined or unknown, by understanding the human needs involved, by re-framing the problem in human-centric ways, by creating many ideas in brainstorming sessions, and by adopting a hands-on approach in prototyping and testing.
Led by an HR digitalisation, business strategy and leadership expert from Singapore, this two-day workshop introduces a powerful solution-based methodology aiming to benefit customer-centric organisations, which are willing to innovate in a very conscious way. The trainer will also share real-world case studies and strategies to maximise the benefit of his knowledge and experience.
Through highly interactive discussions and activity, delegates will learn about how companies approach Design Thinking and the organisation elements associated with the approach. Hands-on exercises which aim to cement newly-acquired knowledge and skills on the key elements of Design Thinking will be assigned during the course.
Digital HR Transformation
As the world around us becomes increasingly focused on digital technologies, HR departments must also keep pace by leveraging digitalisation to help transform the HR function as well as the organisation as a whole, improve work processes and raise efficiency. The end result could benefit millions around the world who go through the entire employee experience from recruitment and onboarding, learning and development, to career progression and retention.
HR transformation has to involve end-to-end digitalisation instead of just providing automated systems for employees to use. A concerted effort at redefining and integrating how people go about their daily tasks is necessary to reap the benefits of digitalisation, together with the application of new tools, frameworks and strategies in order to make things work. This complex task goes way beyond the scope of a software vendor, and requires tapping on a high level of expertise from an experienced professional well versed in the business application of such technologies.
Led by an HR digitalisation expert from Singapore, this two-day workshop involves highly interactive discussions and activity, real-world case studies and strategies to maximise the benefit of the trainer’s knowledge and experience. A comprehensive approach encompassing preparation for digitalisation, a human capital framework and digital-people strategy, business application across HR areas and change management will be employed during the course. Delegates will gain a holistic understanding and appreciation of the positive contribution they could deliver to the overall business.
HR Analytics for Business Performance
Much has been said about the potential of data analytics in augmenting and improving decision-making processes. In recent years, HR analytics has also gained significant buy-ins from senior executives. However, not many organisations are doing it right due to a combination of technical, cultural and capability factors. One of the key factors is the lack of analytics talents among the HR team. While organisations may utilise external contractors to jump start their analytics journey or work on specific analytics projects, the potential of HR analytics can only be sustainable if the organisation is able to build such capabilities internally.
Led by an analytics expert who has comprehensive in-depth knowledge of the region, this two-day intermediate course is designed to provide a practical overview of HR analytics. It is targeted at HR practitioners who have prior foundational knowledge of HR analytics and would like to optimise it for business use. The workshop focuses on the design principles of HR metrics, the various techniques and statistical concepts involved to construct a solid analytics framework, as well as the attractive presentation of data to senior management on dashboards. Learn how dashboards can serve as a powerful tool to communicate value to senior management for maximum business impact.
Reinventing HR Audit
According to the CEB ADP Payroll Survey conducted by ADP Consultants in 2015, payroll non-compliance costs APAC organisations a penalty of US$1.24 million on average over 5 years. If other areas of the HR function were to be taken into consideration besides payroll, the total cost of HR non-compliance would be unimaginable.
Given such potentially high costs, it is surprising that many organisations in the Asia-Pacific region are still not conducting proper HR audits on a regular basis. Besides the high cost of non-compliance, mindsets have to change as well. HR audits help ensure that company operations run smoothly and efficiently. They are also able to uncover certain costs that can be minimised or done without, adding on to business profitability and survival. However, not everyone realises the importance of HR audits and welcomes them, even though performance could be enhanced to a large extent through regular audits.
Our two-day in-depth course in HR Audit aims to change that perception and reluctance. Led by a subject matter expert who has comprehensive knowledge of HR audit, this course is aimed at C-Suite leaders, HR professionals and managers who wish to know exactly how to conduct and optimise an HR audit for success.The workshop also provides information on employment laws and related frameworks to help navigate the various legal challenges present in different jurisdictions. This could go a long way in unleashing the largely untapped potential of HR audits for maximum business and financial impact.
Strategic HR Business Partnering
According to the Deloitte Global Human Capital Trends survey in 2015, only 30% of global business leaders believe that HR has a reputation for sound business decisions, and only 22% believe that HR is adapting to the changing needs of their workforce.
The concept of HR Business Partnering has been introduced to Asia for years, yet according to such studies, this practice is still not widely seen as being sufficiently strategic and effective to make a difference to the business. Many HRBPs still find themselves burdened by cumbersome administrative tasks despite their strategic-sounding job titles. A fundamental change in mindset and top management support is crucial for the HRBP practice to gain traction among business stakeholders. HRBPs also need to see themselves as a trusted and valuable advisor to top management. They are not merely partnering with the business – they themselves are in fact a key part of the business.
Led by a highly experienced HR business partnering and transformation expert from the UK, this two-day workshop involves highly interactive discussions and activity among delegates. A multi-pronged approach encompassing business acumen, commercial instinct, analytics, project and relationship management will be employed during the course. Making business partnering work starts with understanding what it involves, and particularly what it looks like in practice, as well as its unique features in any one specific organisation. Delegates will gain a holistic understanding and appreciation of the enhanced credibility and positive contribution they could deliver to the overall business.