Human Resources

Toggle

Article

Resolving conflicts at work

Managers spend 15% of their time resolving conflict

HR Vendors of the Year Awards is back again for its 5th year with a fascinating gala night to celebrate the best HR vendors in Hong Kong. Winning is both an affirmation of the exceptional quality of your work in the industry and among peers. Enter Awards now
Contact us now for more details.

With the workforce becoming increasingly diverse, there are bound to be conflicting beliefs among co-workers. All is well if these conflicts can be peacefully resolved between the employees in question.

Unfortunately, most of the time, managers have to get involved. According to a new survey from Accountemps, executives today are being sidetracked by peace negotiations among staff when that time could be better spent negotiating business deals.

CFOs spend, on average, 15% of their time — or six hours a week — managing staff conflicts, on par with similar studies conducted as far back as 1991.

“The more time managers spend reducing friction between coworkers, the less time they have for tackling business priorities,” said Mike Steinitz, executive director of Accountemps.

“Company leaders should proactively look for ways to build rapport among colleagues to help curb issues before they arise.”

Steinitz added, “It’s unrealistic to expect workers to get along all the time. But not every issue needs to be escalated to management. Employees who can properly handle conflict with tact and diplomacy are in a better position to assume leadership roles in the future.”

AT_0217_GRAPH_time

Photo / 123RF

HR Vendors of the Year Awards is back again for its 5th year with a fascinating gala night to celebrate the best HR vendors in Hong Kong. Winning is both an affirmation of the exceptional quality of your work in the industry and among peers. Enter Awards now
Contact us now for more details.

Read More News

in Singapore by

Are you a bad boss?

The worst habits of local employers have been revealed, and it's time to find out if you're one of them. ..

Trending

Leave a Reply

You must be logged in to post a comment.