Human Resources



LOOK: How ANZ banks on collaboration

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ANZ Banking Group’s Singapore office has a high focus on collaboration, which is apt considering this is one of the company’s values.

“Collaborative spaces bring people together,” says Khaw Li-Ki, ANZ’s head of human resources.

“Having open spaces is conducive to informal discussions and building a collaborative culture.”

The company’s pantry area doubles up as interactive spaces, which Khaw says, “allows people to share lunch socially and interact, thus improving employee engagement”.

“Many times, non-confidential team discussions are also held in these areas.”

Khaw says some members of the senior management team don’t have offices, allowing further accessibility to employees.

Because employees spend a majority of their day in the office, ANZ thought it was important the workspace provided a positive environment to staff. The local office also took a page from its Melbourne office, duplicating some of the design elements.

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That included the provision of lockers, the implementation of a “clean desk” policy, creating more open spaces for staff to meet, such as the hub areas and creating “quiet rooms” for conversations.

“These efforts are all part of supporting the open and friendly people culture we would like to build,” Khaw says. She adds companies who are considering redecorating their offices should just “do it”.

“It depends on what culture you want to build, but in our experience it is worthwhile.”

To see more featured offices, click here: Spacial Awareness

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