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The Futurist: Philips on how HR’s tasks will be automated in 2026



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Tan Lee Choo, head of HR, Philips ASEAN Pacific predicts how the HR function in the future will be affected by technology, data, and globalisation.

Advancements in technology and the accessibility of data have changed the way we work with and attract talent. The workforce is more mobile and connected globally than ever before. This trend will have significant impact on how HR transforms in the next 10 years.

I anticipate that HR’s tasks will be automated by bringing together data, talent and technology.

Decisions will be based on predictive and prescriptive analytics because the workforce will need to adapt to the principles of agility and networks to create greater value to the organisation and its customers.

This will enable HR to provide relevant insights into decision making as valued business partner.

I envision that HR will shift from traditional talent management to facilitation of virtual teams and building leadership teams and talent pools.

Organisations will leverage and optimise talent with a mix of regular employee, contractors or freelancers. Along with new corporate and social policies, these organisations can distribute work globally to enable 24/7 operations.

I believe the employee support services function of an organisation will take on a very important mission.

I expect the core element will shift from data processing and administration to one that focuses on data analytics and supporting the business to define optimum HR policies and decision making.

At Philips, we strive to make the world healthier and more sustainable through innovation. Our goal is to improve the lives of three billion people a year by 2025.

The increasing demand for talented medical and clinical resource has been a challenge for the healthcare industry. This can be addressed by effectively utilising technology and data effectively to develop a flexible and globally mobile workforce to support our business goals.

I strongly believe a  purpose-driven organisation like ours will have the ability to attract, engage and motivate talents from multiple sources.

The June 2016 issue of Human Resources magazine is a special edition, bringing you interviews with 32 HR leaders, with their predictions on the future of HR.

Read The Futurist or subscribe here. Read more interviews on The Futurist here. 

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