Michael Goh, chief human resources officer, Jurong Port, gives away the impending impact of analytics and technology on the HR function.
I see analytics and technology affecting HR in a big way in the coming years.
With the business environment becoming more complex, coupled with the increasingly diverse needs of our employees, HR can no longer rely on one-size-fits-all policies.
Instead, HR will have to rely more on analytics and big data to make data-driven analysis and decisions to ensure our policies remain agile and relevant to the business and our employees.
This will mean HR practitioners will have to acquire a new skill set, and it will probably be a worrisome prospect for those who are numerically challenged.
I also see HR self-service taken to new heights on mobile platforms, allowing our managers and employees easy access to their corporate information 24/7.
This may extend, for example, to having a “live” performance management platform that allows for instant feedback on targets achievement. The possibilities can be limitless, and immensely exciting.
The June 2016 issue of Human Resources magazine is a special edition, bringing you interviews with 32 HR leaders, with their predictions on the future of HR.