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Why aren’t bosses providing staff feedback?

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Giving employees the right feedback has commonly been known to boosting staff productivity, but looks like bosses worldwide have turned a blind eye to this practice.

According to a survey by Eagle Hill Consulting, 87% of employees believe that feedback is important to career development and 85% of them also expressed that they feel valued when someone takes the time to provide feedback on their work.

However, despite the high value placed on feedback, only 44% of the 1,700 professionals polled receive regular feedback at work

To make things worse, 40% of employees reported their organisation does not have a culture of feedback.

“Providing employees with real-time, actionable and constructive feedback can be one of the most effective ways to improve an organisation’s overall performance,” said Melissa Jezior, president and chief executive officer of Eagle Hill Consulting.

“Waiting until the annual performance review to have conversations about strengths and areas for improvement just doesn’t cut it any longer in the fast-paced, competitive environment organisations face today.”

The survey also shed light into the ways employees preferred receiving such feedback.

It found almost 60% of respondents reported that they would like daily or weekly feedback.

When it comes to those under 30, that percentage increased to 72%.

Personal feedback also trumped as the most preferred mode of delivering reviews.

Almost eight out of 10 (78%) of employees expressed that they preferred to receive feedback in person as compared to via email or over the phone.

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“It’s important to make a clear distinction between feedback and reviews,” Jezior stated.

“Feedback is about large-scale information sharing, which encompasses, but is not limited to, reviews. When information is given honestly, constructively, and on a continuous basis, it results in competent and confident employees that drive organizational success,” she added.

Image: Shutterstock

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