Human Resources



Mental health at the workplace

10 characteristics of a mentally healthy workplace

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Leaders and managers shape the well-being of their employees by demonstrating positive behaviours, that promote a happy, healthy and connected work environment.

One of simplest and visible signals of a strong well-being culture at work is when colleagues greet each other with the common courtesy of a smile and saying “good morning” and “thank you.”

The results of a new study by SuperFriend, that surveyed more than 1,000 Australian workers, found that nearly half of respondents (both managers and staff) have left a job because of an environment promoting poor mental health.

In fact, 48% of people surveyed have personally experienced mental health issues (themselves or through family and close friends), while 15% have actually managed someone experiencing them.

superfriend report on mental health


SuperFriend identified 10 characteristics that build a positive and mentally healthy workplace, noting how many respondents currently have these in their office:

  1. People greet each other in the morning, smile, make eye contact and say ‘thank you’ – it’s common courtesy – 38%
  2. Managers support and facilitate flexible working to meet individual needs – 34%
  3. Managers are accessible when you need them and will listen – 34%
  4. There is effective team working and a supportive team environment – 32%
  5. Managers make sure employees have the resources to do the job – 31%
  6. There is praise and recognition for good performance and achievement – 29%
  7. Managers give clear guidance on priorities and what is expected of employees – 27%
  8. Managers set a good example for a happy, healthy and productive workforce – 27%
  9. There is sensitivity to the needs of those who have children or others to care for – 25%
  10. Managers provide regular feedback in a way that helps employees improve their performance – 25%

Additionally, respondents were quizzed on specialist support provided, such as access to assistance programmes or time off work for those recovering from mental health problems.

features of a good mental health programme at work

Infographics / SuperFriend
Lead photo / StockUnlimited

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