Talent Experience Forum - a new one-day conference discussing candidate and employee experience, happening in Kuala Lumpur on 23 October
Armin Sommerhuber, head of business unit talent management at Lumesse APAC, answers five questions about talent management.
What is the one key tool HR needs for effective talent management?
From my point of view, there isn’t one ultimate concept or tool for effective talent management. It varies from organisation to organisation, and depends on the strategy of the company, and how goals are defined.
It’s extremely important for companies to make sure that employees understand and agree with the business goals. Good performance management and appraisals are some of the most effective ways to set SMART (specific, measurable, achievable, relevant, time-bound) goals for employees that are aligned with the company’s goals and strategy, and measurable through KPIs.
Furthermore, the individual goals of the employees should be considered as well. To measure the effectiveness of performance management, HR has to adopt the most advanced platform which allows the translation of employee behaviour into metrics. With a visual analysis, it’s more feasible to achieve effective talent management.
What role can talent management systems play in engaging the workforce?
Lumesse’s vision is based on the idea that an effective talent management system is not a luxury or an overhead, but a fundamental element that is required to make enterprises successful long-term.
Supporting employees to understand and align with the company’s priorities, developing their skills and helping them to achieve goals is a must, as only motivated and engaged employees will go the extra mile.
A winning talent management system plays a key role in helping executives to capitalise on business opportunities outside their core competencies and to engage and retain employees within a highly mobile workforce. More importantly, the system empowers organisations to evolve to a people-centric approach.
How can companies leverage digitalisation and talent management systems to manage and retain talent?
As the world becomes increasingly digital, so does HR. This means more than just replacing your current HR systems. It means employing innovative HR tools and professionals in your organisation and furnishing your workforce with an integrated, easy-to-use platform of services.
The workforce is changing and you have the opportunity to equip it with familiar tools and empowering data, while fostering critical digital development among members of your existing workforce.
Lumesse’s talent management and talent acquisition solutions help companies do so by providing easy and collaborative tools to transform to a digital network business model.
What is the best way for companies to stay in touch with their employees’ needs and wants and ensure they create a good employee experience?
The first step should be regular employee appraisals where employees’ needs and expectations are discussed and considered. In addition, an employee survey may be used for measuring employees’ satisfaction, but in many companies this only happens once or twice a year.
A better way is to implement a system that ensures employees can continuously provide feedback and voice their requirements. This is where Lumesse’s new solution comes in. With ETWeb empower, employees have the opportunity to communicate with colleagues and peers in a structured manner. Furthermore, managers can praise and recognise employees according to their performance and development.
Do different generations in the workplace require different talent management strategies? If so, how can companies deal with this?
Definitely! Millennials already make up most of the workforce in many companies, especially in fast growing industries. As digital natives, these employees are already empowered as consumers, using social networks to research and inform others of their purchasing decisions.. This is compelling companies to implement a digital tool to manage them.
Two other important factors to consider are to be social and mobile. Only this way can you speak to the heart of Millennials and be one step ahead of your competitors.
Lumesse’s ETWeb empower is state-of-the-art, compatible to all mobile devices and offers a platform to be connected within the company and with social networks.
Photo / Provided
This article is brought to you by Lumesse.